Leadership role responsible for the Quality Management System
Lead, and ensure proper customer, and supplier interface and support
Maintain quality objectives to meet all plant, and corporate policies and goals
Interprets quality philosophy to key personnel within the organization
Responsible for developing and maintaining plant quality support team to ensure quality metrics and goals are met.
Lead with the Quality team Customer issues / Fast Response, Supplier issues, Scrap Reduction, and drive Continuous Improvement Activities
Supervise, coach and mentor the Quality team
Manage the Gage calibration program
Review data obtained during quality control and quality assurance activities to ensure continuous improvement
Play an active role with the quality management teams within the organization
Coordinate with the quality team to insure internal and external support
Investigate and address customer complaints regarding quality proactively, and in a timely manner.
Knowledge and proven use of problem solving skills; 5-Why, PPS, Six Sigma, Kepner Tregoe, and Shainin
Lead/delegate the layered audit activities within the plant, and assure all findings are captured and resolved in a timely manner.
Meet company requirements for timely completion of all subordinates performance evaluations or performance discussions (as required)
Ensure personal, associate, and plant awareness and compliance to BIQS Standards
Assure corrective action(s) are implemented to close all internal / external findings
Participate/organize/support corrective action activities as necessary
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