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Title

Sr. Sales & Marketing Operations Analyst 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Sr. Sales & Marketing Operations Analyst

SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people’s lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals.

At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact.

Life at Sciton:

At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees:

  • The support, recognition, and room to grow their careers within Sciton.
  • Empowerment to develop their creative genius and encouragement to be lifelong learners.
  • Incentives for creativity and innovation across the organization.

About the team:

As a Sr. Sales & Marketing Operations Analyst, you will be responsible for facilitating Sales and Marketing alignment and developing and measuring Sales and Marketing metrics. You will have a tremendous opportunity to make a positive impact with a rapidly growing company and to work collaboratively with cross-functional stakeholders.

This role could be the ideal match for you if:

You have a strong Salesforce functional and technical skillset, the ability to prioritize multiple work streams, communicate well with key stakeholders, execute in a fast-paced environment, drive towards simple solutions to complex problems, and be eager to learn.

In this role, you will:

  • Partner with internal business teams (Marketing, Sales, Operations, Product Management, IT, and Finance, etc.) to evaluate business KPIs that ultimately lead data-driven decisions.
  • Document and implement best practices on maintaining, developing, and extending the use of Salesforce.
  • Design, test, implement and standardize system processes and workflows in Salesforce CRM, Pardot, and B2B Analytics (Einstein Analytics).
  • Understand existing tech stack and managed package integrations with Salesforce CRM and provide recommendations on improvements.
  • Drive improvement, efficiency, and effectiveness into all dashboards and KPIs.
  • Provide ad hoc training to Salesforce users to help expand knowledge and adoption of Salesforce capabilities.
  • Monitor Salesforce CRM environment to maintain clean hygiene within the system to ensure accurate reporting of data.
  • Create Quarterly Business Review reports supporting Marketing needs and presents internally.
  • Partner with sales managers to refine the lead qualification process, analyze, and report on campaign performance with reporting and dashboards.
  • Identify and eliminate marketing-ops process bottlenecks and inconsistencies.
  • Optimize operational efficiency through innovative thinking, process improvement, system enhancements, and best practice sharing.
  • Demonstrate overarching perspective of Sction’s sales and marketing objectives, departmental structure, and revenue growth goals.
 
Position Requirements

Essential Requirements:

  • Salesforce Lightning.
  • Highly analytical and process oriented.
  • Prior experience with Salesforce CRM, preferably
  • Experience with supporting sales and marketing teams.
  • Salesforce Administrator Certification a plus, but not required.
  • Pardot Specialist Credential certification a plus, but not required.
  • 4-6 years of sales operations and marketing operations experience.
  • The ability to think strategically and execute tactically to drive results.
  • Experience managing a marketing automation platform, preferably Pardot.
  • Ability to work effectively in a remote team environment to establish and maintain cooperative working relationships with internal and external working partners.
  • Ability to interpret customer needs and translate them into understandable written requirements or action items.
  • Strong familiarity with email marketing, including best practices, segmentation, testing, deliverability, and CAN-SPAM, CASL, and GDPR.

What Sciton offers you:

  • Competitive health benefits
  • Retirement
  • Income Protection
  • Time off
  • Professional Development
  • Stock Options
  • Discounted Programs
  • Reward Programs
 
Full-Time/Part-Time Full-Time  
Position Sr. Sales & Marketing Operations Analyst  
Location Palo Alto (HQ)  
About the Organization SCITON, a privately held and employee-owned company headquartered in Palo Alto, California, is a leading manufacturer of medical and aesthetic lasers and light source technologies. Founded by the laser industry's preeminent engineers and physicists, our mission is to provide best-in-class solutions to improve human conditions.



Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘Family' because we treat each team member like family. We give our employees the support, recognition, and room to grow their careers within Sciton.



We empower our people to develop their creative geniuses. In fact, we incentivize creativity and innovations to all our people. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that?

 

This position is currently accepting applications.

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