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Director, Sales Operations 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Director, Sales Operations

SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals.

At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact.

Life at Sciton:

At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees:

  • The support, recognition, and room to grow their careers within Sciton.
  • Empowerment to develop their creative genius and encouragement to be lifelong learners.
  • Incentives for creativity and innovation across the organization.

About the team:

Sciton is growing at an incredible rate with consistent growth in our sales organization. We are looking for a Director, Sales Operations who is ready to roll up their sleeves and support our team in Palo Alto. This position will partner closely with Sales, Marketing, Service, Finance & IT organizations.

This position will manage the daily operations of the sales Insights and execution tools, CRM, dashboards, executive reports, ad-hoc reporting, ongoing data quality management and administration of the sales pricing sheet. This position will drive continuous improvements in field tools and identify innovative ways of provisioning key business insights to help the Commercial organization achieve desired business outcomes.

In this role, you will:

  • Liaises with Sales leadership teams and Sales analytics teams in helping drive sales productivity and effectiveness by providing timely business solutions through tools and timely insights.
  • Manage deal desk and contract management processes to ensure profitability of deals as well as timelines of contract completion.
  • Drive further usage of CRM solutions via identifying opportunity areas, developing business requirements, developing rollout through projecting managing cross-functional teams.
  • Drive data-based decisions to drive continued revenue growth and profitability and collaborate with the broader organization on pricing strategy.
  • Partner with sales leaders and regional sales directors to prepare and present business operational reviews with sales management and executives.
  • Experience implementing SFDC CPQ & SFDC Service Cloud preferred
  • Help implement projects and initiatives focused on improving productivity and simplifying processes throughout the sales operations and sales organization.
  • Ability to manage, coach, & retain a team of 3 sales operations associates.

Position Requirements

Essential Requirements:

Preferred Qualifications

  • 8-10 years of professional experience in the capital and recurring revenue management environment preferable; 5+ years of experience in the CRM environment (marketing and sales)
  • Comfortable presenting to and partnering with executives to solve complex business challenges.
  • Proven thought leader with track record of successfully leading major cross organization process/programs, from design to execution.
  • Must be a self-starter, detail oriented, and analytical with strong organizational skills.

Basic Qualifications

  • Bachelor’s Degree or related experience required.
  • Proficient in G suite & Microsoft Office applications, especially Excel.
  • Strong analytical, communication and presentation skills in written and verbal form.
  • Salesforce or similar database experience. QAD and Infor is a plus.

What Sciton offers you:

  • Competitive health benefits
  • Retirement
  • Income Protection
  • Time off
  • Professional Development
  • Stock Options
  • Discounted Programs
  • Reward Programs
Full-Time/Part-Time Full-Time  
Position Director, Sales Operations  
Location Palo Alto (HQ)  
About the Organization SCITON, a privately held and employee-owned company headquartered in Palo Alto, California, is a leading manufacturer of medical and aesthetic lasers and light source technologies. Founded by the laser industry's preeminent engineers and physicists, our mission is to provide best-in-class solutions to improve human conditions.

Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘Family' because we treat each team member like family. We give our employees the support, recognition, and room to grow their careers within Sciton.

We empower our people to develop their creative geniuses. In fact, we incentivize creativity and innovations to all our people. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that?


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