 Love animals? Want to make a positive impact on the planet? Come join Woodland Park Zoo as an Empathy Collaborative Manager.
This position is responsible for overseeing the operational activities for the grant-funded Empathy Collaborative project. The Empathy Collaborative project will conduct internal and external asset mapping, build a sustainable partnership with communities who have historically been underserved by the zoo, and co-create empathy-informed programming that is relevant to our community partners.
This is a limited duration, grant funded position currently funded through December 31, 2023.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee operations for the Empathy Collaborative community-building project.
- Liaison between internal zoo and community stakeholders, Antioch University’s Urban Environmental Education staff, and AmeriCorps volunteers.
- Under direction of the Impact Director, communicate strategic program goals to zoo leadership.
- Develop cultural competency trainings for zoo staff, collaborating with external contractors and the People & Culture department.
- Collaborate with community partners and internal zoo staff to design and implement relevant programming.
- Work with the empathy team to integrate empathy and community-based programming and opportunities throughout projects in the Learning & Innovation department.
- Formalize key learnings over the course of the process to create sustainable community partnerships beyond the grant ending in 2023.
- Work with the Impact Director and Empathy Project Manager to meet current mission and funding goals.
- Facilitate project and program assessments with the evaluation teams.
- Develop staff work plans, conduct annual staff evaluations, and effectively coach/mentor employees.
- Perform other duties as assigned.
QUALIFICATIONS
- Bachelor's degree (B.S. or B.A.) from an accredited college or university and six (6) or more years of related experience; or equivalent combination of education and experience.
- Four (4) or more years’ of supervisory experience with increasing responsibilities in project management.
- Demonstrated experience with community building, community-driven outcomes, campaign organizing, and/or co-created theory and practice.
- Knowledge of community development issues and experience working in diverse communities including multiple generations (seniors, youth, working adults), as well as across ethnic and racial communities.
- Ability to communicate effectively and comfortably with audiences of different backgrounds and experiences.
- Comfortable with change, innovation, and creative approaches to collaboration and evaluation.
- Excellent project management skills that include attention to detail, organizational skills, flexible and responsive ability to prioritize workload and schedules in a fast-paced environment with multiple agendas.
- Open to experimentation, learning, and adjustments along the way.
- Excellent communication and interpersonal skills. Ability to lead and motivate teams, bring in and support different perspectives and to work with diverse populations and a variety of stakeholders (partners, network committee members, staff, donors, board members, volunteers, visitors, etc.).
- Ability to work both independently and in a team setting.
- Proficient and experienced in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.
- Must be able to work with customized databases and technology, and communicate effectively via web platforms.
- Ability to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees.
- Ability to evaluate problems and solve them in a timely manner; respond to concerns with empathy and inclusivity.
- Ability provide helpful, behaviorally specific feedback to others and engage in open and honest communication.
- Ability to adapt communication based on audience and purpose with inclusivity. Ability to disseminate information effectively to appropriate levels.
- Ability to work a flexible schedule, which may include weekends, evenings, and holidays.
PREFERRED SKILLS
- Graduate degree in relevant field.
- Experience in cross-cultural competencies.
PHYSICAL DEMANDS
- This position may occasionally lift and/or move up to 30 pounds while handling, lifting, and storing supplies.
- Reasonable accommodations may be made to perform essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee is exposed to a typical office environment and/or outdoor weather conditions. The noise level in the work environment is usually moderate. While under COVID-19 restrictions this position may work mostly remote. When travel restrictions are lifted, job may include travel to the partner sites in WA, AK, ID, ND, MN, WI, and MT.
Want to know more? Read the full job description here!
Pay: $75,000/annually plus benefits
Applicants must be at least 18 years old. A criminal background check will be required of the selected applicant.
Application Directions: Applications are accepted online through our Jobs Page at zoo.org/jobs; no other forms of application will be accepted. Cover letter and resume are required.
Woodland Park Zoo is an equal opportunity employer, dedicated to a policy of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability or medical status including genetic information, and/or veteran’s status.
Woodland Park Zoo is committed to providing access and reasonable accommodation in all of its services. If you need accommodation in the application or interview process, please contact our recruiting team at careers@zoo.org.
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