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Title

Operations Supervisor 

About the Organization Basecamp Hospitality is a collaboration between independent, privately owned award-winning park, resort, retail, and event management companies based in Red Bluff, California. Since 1975, the companies under Basecamp Hospitality brand have been providing our superior level of service and commitment as concessionaires to our partners in local, state, and national agencies in Arizona, California, Oregon, Utah, and Wyoming.

We are committed to exceeding the expectations of these partners, as well as our day-to-day clients and guests. We are proud to have achieved and will continue to maintain, our position as the premier provider of comprehensive recreational, retail, hospitality and event management services in the western United States.  
Description

JOB FUNCTIONS & RESPONSIBILITIES:

Administrative

  • Provides supplemental support for General Manager
  • Coordinates special projects assigned by General Manager
  • Establishes and maintains rapport with vendors
  • Ensures budgetary guidelines are followed
  • Assist Administrative Assistant in payroll and HR as directed.

 

Personnel Management

  • Assists with recruitment, interviewing, hiring, training and evaluating of staff
  • Assists with processing payroll to corporate office
  • Supervises seasonal supervisors
  • Acting Person in charge when General Manager not on site

Training and Safety

  • Work in a safe manner at all times. Know and understand the Work Safety Rules of the Company.
  • Ensure that all supervisors receive training so that they can enforce compliance with their staff.

Customer Relations

  • Maintain the highest level of customer satisfaction in all aspects of the operations
  • Empower staff to exceed the guests’ expectations whenever possible
  • Ensure every employee is polite, helpful and courteous to the customers
 
Position Requirements

QUALIFICATIONS:

  • Minimum high school education plus two years or more of college or equivalent education.
  • 3+ years in marina/recreational related position and a minimum of 3 years experience in managerial or supervisory work.
  • Strong decision making and customer service skills
  • Excellent communication skills and ability to give direction and problem-solve.
  • Ability to use a computer including word processing, spreadsheet and e-mail functions
  • Understanding of budgets and accounting.
  • Must possess a valid Driver’s License with a clean 3-year history and no DUI convictions in the past 5 years.
  • Willing and able to work weekends and holidays
  • Able to work in varying weather conditions
  • Reliable transportation
 
Full-Time/Part-Time Full-Time  
Status Full Time Regular  
Compensation $19/hour  
Position Operations Supervisor  
Location Lake Chabot Marina & Cafe  
EOE Statement Basecamp Hospitality, dba Urban Park Concessionaires, California Guest Services, In., and Quagga Inspection Services, LLC, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.  

This position is currently not accepting applications.

To search for an open position, please go to http://TheCaliforniaParksCompany.appone.com



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