Share Email Opening Title Internal Customer Support Associate  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Category Global Service   Description Internal Customer Support Associate   Description   Provide service operations support related to manufacturing and distribution of medical laser equipment to domestic and international Field Teams. This position will sit at the front desk in the Sciton Lobby area.    Duties and Responsibilities Greet Sciton visitors and employees  Accept and/or sign for deliveries and notify the appropriate personnel.  Sort and distribute mail.  Distribute and/or assist with customer requests (internal and external)  Assembly, preparation, and shipment of internal customer orders. Open calls/Sales orders within Sciton’s ERP system and Sales Force to track movement of inventory.  Work and coordinate with other departments to resolve any customer issues.  Provide timely response and solutions to field teams as well as internal departments.  Creation of training certificates for customers at the request of the Clinical Education Department Maintain Sciton Customer install base and any additional support to the ERP project. Scan, organize, and Maintain Sciton electronic device history records.  Other Tasks: Weekly Inventory  Assist with scanning and maintaining electronic device history records (eDHRs) and other corporate documentation As assigned by management     Position Requirements Requirements 1-2 years of work experience Computer skills in Microsoft Office, especially Excel and Word Enterprise solution software familiarity is a plus Rely on instructions and pre-established guidelines to perform the functions of the job. Self-motivated, results-oriented, highly-organized, creative, enthusiastic, and capable of staying under control with pressure from multiple ongoing projects Flexible, with the ability to multi-task Excellent oral and written communication skills Ability to work independently as well as in a team environment   Compensation The compensation package is comprised of base wage, performance bonus, and equity participation in a pre-public company. Sciton offers a competitive salary and incentive package which includes: Medical, dental, vision and life insurance Company paid holidays, and accumulated vacation days Incentive bonus based on achievement of individual and/or company performance goals   Full-Time/Part-Time Full-Time   Position Internal Customer Support Associate   Location Palo Alto (HQ)   About the Organization SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals. At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact. Life at Sciton: At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees: • The support, recognition, and room to grow their careers within Sciton. • Empowerment to develop their creative genius and encouragement to be lifelong learners. • Incentives for creativity and innovation across the organization.   This position is currently not accepting applications. To search for an open position, please go to http://ScitonInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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