Share Email Opening Apply Now Title Content Development Coordinator  Category Business Support   Description ORGANIZATION The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing & Education (CCE), and the NBCC Foundation (NBCCF). NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs, and public mental health services through institutes and residencies. Over 66,000 board certified counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification, and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards, and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors. ASSESSMENT DEPARTMENT The Assessment Department is responsible for managing the development, administration, and ongoing evaluation of all assessments offered through NBCC and Affiliates. Housed within the Credentialing and Quality Assurance Division, the department oversees assessments for both accredited and non-accredited credentialing programs, including job analysis–based examinations and standards-based assessments. The Content Development Coordinator is responsible for the development of content for the examinations, including those for coaching, human services, and art therapy.     Position Requirements POSITION REQUIREMENTS AND RESPONSIBILITIES Facilitates item development by the item writers through training, supervision, and technical guidance. Plans and implements item writing activities with the Content Development Manager. Trains subject matter experts on the creation and review of test forms and on content appeals. Facilitates examination review meetings with the subject matter experts. Trains item writers on item development and review. Facilitates Sensitivity Review Committee meetings for the assigned examinations. Implements item and analysis reports of the assigned examinations in the item bank. Collaborates with the Psychometricians on item bank maintenance and updates. Collaborates with the Content Development Manager for the recruitment of subject matter experts and item writers. Collaborates with the Appeals Specialist to resolve challenges of examination content. Seeks guidance and approval from subject matter experts and the Technical Advisory Committee regarding item and test development. Collaborates with Psychometricians, Item Bank Specialist, and other staff on the development, review, and publication of the designated examinations using test frameworks and related software. Manages established content development expectations with team members, stakeholders, and management. Works collaboratively with the Psychometricians and Content Development Manager on the annual test publication calendars. Maintains and updates knowledge on item writing, item evaluation, and test development. Presents and publishes information related to the development, design, and performance of assigned examinations at conferences and other professional forums. Other duties as assigned.   EDUCATION AND EXPERIENCE Doctorate in counseling or related field with an emphasis on assessment and statistics. ABD candidates may be considered. Three or more years of professional experience in developing test items. Equivalent combination of education and experience can be considered. Experience in developing and disseminating training on assessment or counseling-related topics. Working knowledge of assessment theories and concepts such as Classical Test Theory (CTT), Item Response Theory (IRT), and Evidence-Centered Assessment Design is preferred.   COMPETENCIES REQUIRED Ability to provide instruction for the development and review of a variety of item types. Effective interpersonal, verbal, and written communication skills, including clear feedback and instructions. Team building, collaboration, and intra-organizational cooperation. Leadership skills for the management of content development projects, assigning and assisting of new staff, monitoring projects, and building a vibrant community of support around program. Professional, political, and cultural aptitude with an ability to work with diverse individuals, groups, and organizations. Commitment to self-development through continuous learning, position-related training, and professional development. Mastery with use of Microsoft Office Suite. Knowledge of item bank and statistical software systems.     To apply for this position, please submit the online application form, a cover letter, and resumé. Additionally, the application process for this position may include a criminal background check and/or credit check.   NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.     Full-Time/Part-Time Full-Time   Shift Days   Position Content Development Coordinator   Close Date   Exempt/Non-Exempt Exempt   Req Number BUS-21-00002   Open Date 1/26/2021   Location National Board for Certified Counselors   About the Organization   EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.   This position is currently accepting applications. 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