Job Title: Aquatic Manager
Job Category: Operations
Location: Gaylord Texan
Position Type: Salary
Minimum Prerequisite: ILTP Lifeguard License or Equivalent
Will Train Applicant: Yes
Education: Graduated High School or College Degree and/or JEMA Graduate
Human Resource Contact: Brandy Mobley
I. JOB SUMMARY
Provide general oversight, “Gold Standard” safety, and excellent customer service for guests/swimmers frequenting aquatic facilities and attractions operated by Jeff Ellis Management, LLC
II. DUTIES AND ESSENTIAL JOB FUNCTIONS
Managers must consistently perform the following duties:
- Manage employees to ensure they are meeting the standards and goals of their position
- Lead daily operations and report all activity to the Director and VP of Operations
- Manage the hiring, training, and managing of all employed by JEM
- Provide a warm and inviting atmosphere when assisting guests
- Lead by Example- Go above and beyond for the guests and team member you serve
- Perform additional tasks as assigned
III.. QUALIFICATIONS/SKILLS
To perform the job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
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- Must be able to complete all requirements of the lifeguard position
- 6+ years of managing multiple employees
- Ability to develop and maintain exceptional relationships with Clients and Staff
- Customer Service and Aquatic experience is a must
- Exceptional problem solving and critical thinking
- Excellent written and verbal communication
- Positive Attitude and Team Mentality
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