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Title

Service Advisor 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Automotive Parts & Service  
Description

Job Responsibilities

  • Ensure that service customers receive prompt, courteous, and effective service
  • Write Repair Orders, estimating the time and cost of every repair
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries, whether over the phone or in person, to ensure the customer is not mishandled
  • Prioritize required services, and monitor the progress of vehicle repair throughout the day
  • Keep customers informed on completion times, service expenses, and possible changes
  • Ensure the daily inventory of technicians' time is consistently sold to service customers
  • Distribute work between technicians efficiently
 
Position Requirements
  • At least one year prior automotive service writer/advisor experience
  • Professional appearance
  • Time management skills
  • Excellent verbal and written communication skills with customers
  • Clean driving record and a valid driver license
  • Willingness to submit to a pre-employment background check
 
Full-Time/Part-Time Full-Time  
Position Service Advisor  
Division Respect Auto Group  
Exempt/Non-Exempt Exempt  
Req Number AUT-21-00002  
Open Date 1/25/2021  
Location Yonkers Kia  

This position is currently accepting applications.

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