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Title

IT Technician 

Location Lansing, MI - IT  
Full-Time/Part-Time Full-Time  
Shift Days  
Close Date  
Description

This position is responsible for assisting staff with support issues by phone, email and other support systems. This position will be responsible for the setup and troubleshooting of company computers and software as well as performing technical and system diagnostics as required. This position will support other related business aspects of the IT Department by assisting with setup and troubleshooting of company phones, printers, copiers and other office equipment as needed.

 
Position Requirements

Specific Requirements

  • Meet all general qualifications for employment
  • Meet company and state standards for driving record check
  • Meet company standards for criminal history check
  • Possess a minimum of three (3) years’ experience as an IT Technician or similar position
  • Possess a strong understanding of Microsoft Windows and productivity software including Microsoft Office and Adobe Acrobat
  • Ability to multi-task and prioritize workload effectively
  • Ability to communicate and coordinate with department team members and other Dean staff effectively
  • Demonstrate firm knowledge of impeccable customer support and possess excellent customer service skills
  • Demonstrate an excellent attendance record

 

Specific Responsibilities

  • Provide technical assistance to Dean staff and seek resolution as necessary
  • Set up new computer systems and perform routine maintenance
  • Ensure that internet security software is updated and running properly
  • Maintain computer equipment and software to ensure secure and efficient operations
  • Repair computer hardware as required
 

This position is currently accepting applications.

Apply Now




 


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