Email Opening Title Logistics Manager  About the Organization Come join Second Harvest Food Bank of Santa Cruz County! We are the first food bank in the State of California, and the second in the nation. We pride ourselves in providing 10 million pounds of food annually to over 65,000 people per month through our network of 150-member agencies and programs. We believe that a thriving community is one where everyone has access to nutritious food to support their health and wellbeing. Our team is dedicated to inspiring and supporting our community to provide nourishment for all community members.   EOE Statement Second Harvest seeks to attract and retain a diverse workforce that brings a broad range of perspectives and experiences to our work. We value lived experience alongside learned experience and we encourage you to apply, even if you do not believe you meet every one of our qualifications. We welcome applications from all qualified individuals. Second Harvest is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Second Harvest will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Second Harvest is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Description JOB SUMMARY Reports to: Supply Chain Director Supervises: Drivers    The Logistics Manager is responsible to develop and maintain an efficient routing and scheduling system for agency deliveries, nutrition programs, food drives, grocery rescue, fresh produce, donation pick-ups, and other special events. The Logistics Manager supervises all SHFB drivers ensuring that the drivers meet all safety policies, food safety requirements, and US DOT regulations.    Essential Duties and Responsibilities   Schedule and supervise the work of all drivers.  Develop, supervise, and maintain an orderly process for the collection and delivery of food.   Maintain files of the driver’s temperature logs, cleaning schedules, vehicle inspection logs, and mileage sheets.  Dispatch, schedule, and supervise incoming donations and the loading/unloading of product.   Monitor driver performance and truck routes using the Fleet Complete monitoring system.  Work with Nutrition Programs Department to maximize distribution of food and ensure highest level of customer service.   Work with Supply Chain team to coordinate and increase retail food donations.    Maintain good communication with retail donors to ensure our drivers are prompt, courteous and respectful.    Work with the receiving team to ensure the product is received in the correct categories.   Collaborate with Warehouse Manager to complete order pulling, packing, receiving, and other tasks with shared labor resources.  Assist the Facilities Manager in maintaining and monitoring a routine inspection/preventive maintenance program of all fleet vehicles and warehouse equipment in order to comply with regulatory agencies and Feeding America policies.   Ensure the cleanliness of the fleet.   Communicate equipment maintenance needs and repairs with the Facilities Manager.  Ensures proper inventory management by reviewing spot-checks of outbound orders.  Maintain CDL license and cover for driving if needed.  Prioritize regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established timeframe.  Prepare reports as needed.   Leadership and Management  Directs, supervises, evaluates, trains, and motivates the driver group based on department goals, performance metrics, and best management practices for operations.   Performs supervisory functions for the drivers including; establishing staffing and work schedules, orienting, training, developing, and assuring continuing education for staff; assigning work; accessing and managing performance; advocating for employees; resolving complaints; counseling, coaching, and mentoring; recommending/approving hiring, disciplinary actions, and terminations.  Prepare and hold weekly driver meetings.    Maintains high staff morale by creating a positive working environment, excellent internal communication, and follow-through on staff development and recognition initiatives.  Leads a cohesive team with a strong understanding of complex operations, dynamics, and challenges.  Forges and maintains positive relationships with internal and external stakeholders (Internal: Second Harvest staff and volunteers. External: member agencies, food donors, vendors, and contractors).  Develops and maintains effective working relationships and deals tactfully, cooperatively, and effectively with staff members, volunteers, agencies, community organizations, local farms, processors, and potential donors.    Communicates effectively and respectfully with people from different racial, ethnic, and cultural groups and from different backgrounds and lifestyles; demonstrates knowledge of and sensitivity to their needs.   Safety / Food Safety  Implement and maintain safety policies and programs development for the driver group.    Helps implement food safety policies and document best practices. Train staff in these policies.  Partners with Safety Coordinator to identify and remedy safety concerns, champion positive safety practices, and comply with regulatory agencies and auditors. Member of Safety Committee  Must participate and contribute to the annual review of SHFB Fleet Safety Program.  Ensure completion of and review of vehicle inspection logs, binders, cleaning schedules, routing sheets, and temperature logs.  Performs other duties as assigned. BENEFITS: For the employee: free dental and vision insurance (shared cost for dependents). Free life, long-term care, long-term disability, and AD&D insurances. Shared cost medical insurance: Kaiser and Blue Shield. Eligibility begins on the first day of month following 30 days of employment (i.e. if you are hired June 20th, you are eligible starting August 1st). This benefit package is valued at an average of over ten thousand dollars a year.   First year: 15 vacation days, 12 sick days, and 10 holidays.   403(b) Retirement Plan: Second Harvest matches employee contributions up to an annual cap.   Employee Assistance Program   Job Details: This is a full-time, regular, non-exempt position with an hourly rate of $22 - $27; depending on experience. Occasional weekend and evening work may be required.  To Apply: Please submit a cover letter and resume via www.thefoodbank.org/careers.  Position is open until filled.   SECOND HARVEST FOOD BANK SANTA CRUZ COUNTY   IS AN EQUAL OPPORTUNITY EMPLOYER.  Second Harvest Food Bank does not discriminate because of race, religion, religious creed, color, age, sex, sexual orientation, gender (including gender identity and gender expression), national origin, ancestry, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, genetic information, genetic characteristics or any other legally protected status. The Food Bank also does not discriminate based on the perception that anyone has any of these characteristics, or is associated with a person who has (or is perceived as having) any of these characteristics.        Position Requirements Education, Training & Experience  At least two years of progressively responsible experience managing truck routing and scheduling, that includes shipping and receiving, supervisory, administrative, and organizational experience.   Experience and knowledge about cold chain and refrigerated trucking in a consumer food channel.  Must be familiar with DOT Class A and Class B driver and vehicle requirements.  Must have knowledge of Quality Management systems.  Knowledge, Skills & Abilities  Knowledge of warehouse operations, shipping and receiving, inventory control, and food safety.  Experience developing, implementing, and maintaining SOPs.  Knowledge of the principles and practices of supervision, training, evaluation and motivation.  Superior customer service skills, strong team player and relationship developer with staff, members of other agencies and community organizations, volunteers, donors, and funders.  Strong interpersonal skills to work effectively with internal and external stakeholders.  Excellent oral and written communication including ability to prepare clear and concise written reports and verbal presentations.  Ability to work as a part of the management team to promote the vision and mission of Second Harvest. This includes friendly communication, teamwork, employee satisfaction, and employee retention.  Self-starter with the ability to work independently and effective.   Excellent planning and organization skills.  Ability to work under pressure and coordinate multiple projects and processes simultaneously using staff and volunteer labor.  Ability to resolve conflicts and facilitate meetings.  Ability to interact positively with a diverse community of staff and volunteers.  Ability to use Microsoft Office software, databases, MS Ceres Navision, and/or other inventory/financial software programs.  Preferred: Forklift certified  Physical Requirements  Able to lift to 50 pounds.  Able to see and read documents.  Able to walk up and down stairs.  Able to hear normal conversations on the phone and in person.  Able to work in a cold environment; indoors and outside.  Able to stand and walk for up to four hours.  Bi-manual dexterity and able to use a computer keyboard.  OTHER REQUIREMENTS:  Bilingual English/Spanish is strongly preferred.  Must have access to a motor vehicle, valid auto insurance coverage, valid California Driver’s License, and a satisfactory driving record (as documented by a current MVR obtained by the Food Bank’s insurance carrier), for occasional driving on the job.  It is the responsibility of all SHFB personnel to participate in our Food Safety/Food Defense programs.  In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.    Pay Range $22 - $27 an hour   Benefits   Close Date   This position is currently not accepting applications. 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