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Title

Case Manager-PSH 

About the Organization OUR MISSION


Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.


We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.


OUR VISION


We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.


We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.


As a full-time employee, your benefits will include:


• Annual accrual of 15 days (120 hours) of Paid Time Off

• Fifteen (15) paid Holidays

• Sixteen (16) hours of Personal Days

• Up to 5 days of bereavement leave

• Medical, Dental, and Vision coverage

• Term life insurance (includes spouse and dependent)

• Accidental death and dismemberment insurance

• Short- and long-term disability

• 401(k) retirement program

• Education Assistance *based on availability of funds

• Employee Assistance Program (EAP)

• Chaplain Services

• Direct deposit

• Access Perks




***SEASONAL, TEMPORARY AND PART TIME EMPLOYEES NOT ELIGIBLE FOR ABOVE BENEFITS
 
Position Case Manager-PSH  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Shift Days  
Number of Openings 1  
Category Case Management  
Description

JOB PURPOSE:

Provide comprehensive case management to chronically homeless adult individuals with a disability. To provide quality of life and maintain the highest possible ability to function within the community.

ESSENTIAL JOB RESPONSIBILITIES:

Advocate for and facilitate residents' access to community resources; school programs, vocational opportunities or services, recreational activities and relevant mental health services and benefits; assist residents to develop natural resources and make contact with social support networks. Assist residents with entitlements.

Evaluate residents' individual needs. Complete monthly service plans with residents including short and long term goals; provide follow-up and evaluation of goals. Coordinate and monitor services, including comprehensive tracking of resident activities in relation to service plan.

Document weekly and emergency case notes; submit comprehensive resident files, update charts as needed. Prepare necessary incident reports.

Identify and provide emergency crisis services as necessary; make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; coordinate other services as appropriate.

Ensure residents are receiving psychiatric and medical care and are medication compliant. Establish and maintain liaison with primary provider of psychiatric care. Provide and/or coordinate comprehensive assessments.

Provide needed life skills training on a one-on-one or group basis. Assist residents in developing a budget and monitor payment of necessary bills. Assist with problem solving, social skills, parenting skills and behavior modification.

Monitor quality and effectiveness of resident services. Work with outside agencies such as CPS, Family or Drug Court, Probation, etc. to ensure residents' success. Provide on-going program evaluation and recommendations to the Director of Housing for continuous growth and quality.

Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to 'To passionately serve vulnerable people in crisis through our innovative, personalized approach.'

 
Position Requirements

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s Degree in Social Work, Sociology, Psychology or related field.

EXPERIENCE: 1+ years case management experience; 3+ years preferred. Experience with CPS and family court is crucial. 2+ years in a customer service focused environment. Experience with mental health and/or a homeless population a plus.

LICENSES: Driver’s License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.

ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES:

COMMUNICATION: Ability to communicate clearly and effectively via oral or written means. Ability to present a friendly and positive demeanor to residents, staff, supportive services personnel, funders, and the general public. Ability to make oral presentations.

COMPOSURE: Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations.

COMPUTER: Working knowledge of Word and Excel; PowerPoint and Access a plus. 45 WPM, 90% accuracy.

DECISION MAKING: Ability to think analytically and evaluate the impact of case management decisions. Ability to set work priorities and to evaluate and create solutions to work related problems.

FINANCIAL: Strong math skills. Ability to assist residents in developing a budget.

NEGOTIATION: Ability to negotiate clients down from stressful situations, potential threatening behaviors. Ability to persuade clients to make appropriate life decisions.

TECHNICAL: Knowledge of case management services; Child Protective Services, City and County court systems, community resources, and disability benefits.

 
Salary/Wage  
EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."  

This position is currently accepting applications.

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