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Title

IT Support Specialist 

Salary  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Youngstown, OH  
Position IT Support Specialist  
Category Information Technology  
Exempt/Non-Exempt Non-Exempt  
Open Date 1/15/2021  
Close Date 2/12/2021  
Req Number INF-21-00002  
Description

Would you like to help make a difference, enjoy excellent benefits, and join a fast-growing company? We might have a job for you.

We are looking for dedicated IT Support Specialist who shares our passion for helping others to join the I Am Boundless, Inc. team!

Location: NE Ohio, Youngstown, Medina and other locations between Richland and Mahoning Counties. Possible occasional onsite visits to NW Ohio

Salaray is $50,000 per year plus experience

Boundless Benefits

Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow.

Enjoy excellent benefits such as medical, dental, vision, and life insurance, a flexible spending plan, legalshield, and generous time off. Looking to develop your skills? Boundless can offer you hard to find training, flexibility, and personal and professional opportunities.

What You Would Be Doing

The IT Support Specialist will provide day-to-day technical support to both internal and external client’s portable and desktop systems, software and hardware installs, configures and troubleshoots laptops, workstations, servers, and networks. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Acts as liaison between customers, departments, and within the organization to lead problem resolution. Ensures that all problems are resolved in an accurate and timely manner. Utilizes technical expertise for moderately complex aspects of major system components used to support the business. This is the ideal working environment for a self-motivated individual who likes challenges, variety, and helping customers.

 
Position Requirements

Required Education and Experience

  • Requires 5-7 years of related work experience.
  • Bachelor’s degree, or technical training, or equivalent combination of education and experience.
  • Working knowledge of Active Directory and Group Policy.
  • Experience supporting Windows 10
  • Ability to interact and manage multiple customer environments daily, strong multi-tasking, and time management skills required.
  • Effective problem solving & critical thinking skills to identify problems and recommend solutions.
  • Display strong initiative and follow through skills
  • Exceptional communication and interpersonal skills
  • Ability to communicate technical information to nontechnical personnel.
  • Ability to install, configure, and maintain personal computers, networks, and related hardware and software.
  • Knowledge of computer and network security systems, applications, procedures, and techniques.
  • Skill in organizing resources and establishing priorities.
  • Excellent verbal and written communication skills.
  • Ability to learn and support new systems and applications.

At Boundless, we are building a world that realizes the potential of all people. Will you join us? Apply today.

All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://IAmBoundlessInc.appone.com



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