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Title

Security Officer 

Position Security Officer  
Description

The Landings Association is currently looking for professionals to join our security team. Positions are open in all shifts. 

Our officers provide and document security related services including access management, patrols, premise checks and emergency assistance to promote the well-being and protection of Landings residents and their property.  

As the community’s first point of contact, this position acts as an ambassador for The Landings, modeling customer service excellence in execution of all duties as well as top notch professionalism in communications, job knowledge, work ethic, communications, and appearance.

  1. Controls and documents all vehicle access to The Landings, processing guest passes in accordance with procedures while maintaining professionalism and service excellence.
  2. Carefully monitors and processes commercial passes, including the collection and documentation of fees as required by TLA policy.
  3. Performs both vehicle and foot patrols of Landings property to encourage safe enjoyment of the island while acting as a deterrent and safeguard against illegal activity such as theft, loitering, trespassing and vandalism.
  4. Conducts nightly premise checks to ensure security of TLA, TLC and TLCo facilities. Provides premise checks of private residential properties as assigned.
  5. Monitors cameras, displays and alarm reports, dispatching patrols as appropriate.
  6. Responds to calls, requests and complaints from Landings residents, conducting preliminary investigations, alleviating the problem to the degree possible and preparing complete and accurate incident reports. Calls may involve resident disputes, pet complaints, removal of wildlife, suspicious characters, reckless driving, etc.
  7. Responds to traffic accidents and other emergency calls, providing first aid, lift assists and/or personal escort of emergency response teams as required.
  8. Provides crowd and traffic control during emergencies and special events using communication devices, signs and/or hand and arm signals.
  9. Assists other emergency and law enforcement agencies as required.
  10. Testifies in judicial proceedings when necessary.
  11. Encourages compliance with all TLA rules, regulations and covenants through education and one-on-one resident/visitor interaction. Issues citations and involves other government agencies to enforce compliance when necessary.
  12. Performs public service duties for all Landings property owners and guests, providing direction, information, and assistance in a manner that exceeds customer expectations
  13. Exemplifies personal safety; follows all TLA safety standards, proactively encourages safe work behaviors in other team members, and reports immediately all work-related accidents, incidents and near-misses.
  14. Inspects Security vehicles and other equipment, taking personal responsibility for proper care and maintenance
  15. Assists in training of new Security Officers, taking an enthusiastic and proactive role in patiently providing the direction, guidance, encouragement and feedback required to set them up for success as a new member of the TLA team.
  16. Monitors and operates camera system, to include body cameras, for research and retrieval of information pertinent to incidents and investigations.
 
About the Organization The Landings, Savannah's premier residential community, is a world-class destination with the feel of a small town. Proudly serving as its property owner's association, The Landings Association is dedicated to providing residents and their visitors the unparalleled quality and customer service they expect and deserve. Our success IS customer satisfaction, and we want employees who will deliver it.

Our mission is to "Lead Our Community to Excellence Through Continuous Improvement". Our Values guide us in all we do and drive us to continually improve and grow both as a team and as individuals. For more information about our Employee Vision and Values, visit www.landings.org/careers

TLA offers a strong benefits package that includes:
• Health Insurance, Dental, Vision
• Option for supplemental insurances, such as cancer and accident coverage
• Paid Time Off for both Full-time and Part-time employees, with accrual beginning immediately upon hire
• Life Insurance equal to one year's salary with option to purchase more
• Short-Term and Long-Term Disability Insurance
• 401K with employer match and discretionary contribution, totaling up to 10% of salary
• Personal Incentive Program with annual bonus potential
• Personal Development through classes and seminars
• Engagement and volunteer opportunities through employee committees
 
Position Requirements

Key Knowledge, Skills, Abilities and Behavioral Characteristics Needed

  • Excellent interpersonal and conflict resolution skills, with the ability to accurately read a person’s body language and assess a situation
  • Strong written and oral communication skills, with ability to write detailed narrative incident reports
  • Strong computer skills, with proficiency in MS Word, Excel, Outlook, and smart phone/iPad applications
  • Ability to learn and become proficient in ABDI, Milestone, TimeForce and other software specific to this position
  • Ability to use a two-way radio, Mitel phone system, smart phone and iPad
  • Knowledge of The Landings’ rules, regulations and covenants and the demonstrated ability to enforce consistently and fairly
  • Knowledge of TLA and Security department policies, standards and procedures, and the demonstrated ability to apply them in daily duties
  • Knowledge of The Landings’ geography and roads
  • Ability to operate a motor vehicle safely while on patrol and during emergency situations
  • Ability to observe, analyze and alleviate any abnormal conditions encountered
  • Ability to read a map and provide directions
  • Able to exercise sound judgment and discretionary decision making in accordance with policies
  • Ability to operate in a stressful environment and in extreme weather conditions
  • First Aid and CPR certification required

Minimum Job requirements

  • Strong computer skills, with proficiency in MS Word, Excel, Outlook, and smart phone/iPad applications
  • Minimum of 1 year of experience in security, law enforcement, military service or a related field
  • High school diploma or GED equivalent
  • Experience in writing reports and documenting incidents
  • A valid driver’s license with insurability at normal risk rates
  • Valid CPR and First Aid certification preferred (training to be provided if needed)
  • This position is a shift work position and requires work on weekends and holidays as scheduled

 

 
Shift Various Shifts  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Security  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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