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Title

Client Care Coordinator 

Division GuideStar Eldercare  
Position Client Care Coordinator  
Location Columbus, OH  
Description

About the Position

Do you get energized from building relationships?

Does achieving goals invigorate you?

If you are independent, organized, and successful with field sales, retail, or long-term care experience, our open Client Care Coordinator position might just be for you!

As a Client Care Coordinator with Guidestar Eldercare you will have the opportunity to serve as the primary contact between GuideStar and the staff at our client long term care facilities. By building relationships with individuals like the Social Services Director or Executive Director of each facility, you will work to:

  • grow patient referrals from each facility for our behavioral health services.
  • facilitate the implementation of services at newly contracted facilities.
  • support GuideStar clinician interactions with facility staff.
  • strive to understand the needs of each facility and offer GuideStar services as solutions.
  • maintain up-to-date records of facility contacts.
  • perform soft surveys for customer satisfaction.
  • track and trend customer concerns.

You will work autonomously and travel daily in your assigned region to grow, manage, and maintain our current client base. Strong customer service skills and excellent communication skills are vital to the success of this position.

Benefits of Working Here

  • Excellent benefits package, including medical, dental, vision, 401K
    • ‘Employee Only’ medical premiums are 100% company paid
  • Paid time off, plus 7 paid holidays
  • Mileage reimbursement
 
Position Requirements

Qualifications

  • High School diploma or GED equivalent (required). Bachelor's degree in Social Science/Social Work (preferred).
  • 1-3 years of proven successful sales experience OR 1-3 years of experience in an administrative role at a long-term care facility.
  • Strong customer service skills.
  • Excellent communication skills.
  • Able to pass background testing, including motor vehicle record review and drug screening.
  • Valid driver's license and active auto insurance policy.
  • Reliable transportation for daily travel to facilities in your assigned region.
 
Full-Time/Part-Time Full-Time and/or Part-Time  
Salary Range $50,000-$55,000  
Exempt/Non-Exempt Exempt  
EOE Statement GuideStar Eldercare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
Open Date 1/14/2021  
Close Date 2/3/2021  
Req Number SAL-21-00005  

This position is currently not accepting applications.

To search for an open position, please go to http://VanguardGuideStarEldercare.appone.com



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