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Title

In Room Dining Telephone Sales & Restaurant Reservations Agent 

Location Black Rock Mountain Resort  
Description

IN ROOM DINING TELEPHONE SALES & RESTAURANT RESERVATIONS AGENT

Black Rock Mountain Resort is a brand new, one of a kind condo-hotel development perfectly situated adjacent to the Jordanelle Reservoir in Park City, Utah. Between our ideal location, luxurious accommodations and gorgeous amenities, Black Rock Mountain Resort is primed to become Park City’s next year-round, world class destination - and we are looking for people who are passionate about hospitality to help us achieve that goal.

SUMMARY

The Telephone Sales Agent supports the In-Room Dining department and its staff by answering incoming calls and taking Guests orders/special requests.  Receiving restaurant reservations calls. In addition to miscellaneous administrative functions supporting food and beverage.

ESSENTIAL FUNCTIONS

Job duties include, although are not limited to:

Answering incoming calls, taking Guests orders/special requests with 100% accuracy

Charging out checks to rooms, credit cards, or cash

Assisting with e-mails, ordering supplies, updating menu and information binders, Guest amenity traces and set up, as well as data entry and filing.

Assisting the Captains with table set-up and checking orders as they go out.

Helping to keep the food and beverage office clean and organized.

Charging out amenities, counting and filing the receipts

Closing out cash bank with 100% accuracy, paying out IRD servers daily and logging their cash tips in our daily and bi-weekly cash tip log

QUALIFICATIONS

High School Diploma or equivalent education required; Bachelor’s degree preferred.

Previous food and beverage experience required.

Previous hotel experience preferred.

Ability to obtain/maintain government and/or state required licenses and certifications such as Food Handler's card

 
Position Requirements

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware.  Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.  

 

 

HOURS & SCHEDULE:

Full time and part time available

Flexible schedule

Days & hours may vary based on business needs.

Weekdays, weekends & holidays

BENEFITS (FULL TIME EMPLOYEES ONLY - WAITING PERIOD APPLIES:

401(k)

Medical insurance

Dental insurance

Paid time off

Flexible schedule

All employees receive a 50% discount at our food & beverage outlets. We are a new resort with several growth and career opportunities. Ideal candidates will have knowledge of the area and are passionate about sharing that knowledge with the guests who visit our resort. 

 
About the Organization Leisure Hotels & Resorts was founded in 1985 in Hutchinson KS. The Company has grown from a small hotel and renovation company to a multi-dimensional operation offering a full menu of hospitality services to well-respected franchise and independent owner/operators of hotels, ski operations, golf courses and resorts across the country with the highest concentration of resorts located throughout the Midwest. For more information about the Company please visit our website at www.leisurehotel.com.  
Job Code 62017  
Full-Time/Part-Time Full-Time and/or Part-Time  
Exempt/Non-Exempt Non-Exempt  
Shift Various Shifts  
EOE Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, pregnancy, military status, disability, or any other characteristic protected by applicable law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.  

This position is currently accepting applications.

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