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Title

Configuration Specialist  

Description

The Configuration Specialist will work with our client’s employee and system data – provided in multiple formats – and convert that data into a format that can be imported into our software, will also complete cross-product initial configuration to deliver an unique and seamless experience, centered around our cultural norms, you will provide an unsurpassed client experience.

Cultural Norms:


 

What are the general responsibilities of the position?

  • Analyze data for potential issues and validate that data is accurate prior to loading. 
  • Assist with the build and configuration of the client’s database for a suite of products, including the configuration of their rules, policies, system settings.
  • Ensure user queries and work requests are captured, processed and resolved in a Jira Service Desk.
  • Share workable solutions and lessons learned for the benefit of the client and the team.
  • Develop strong working relationships with clients and internal colleagues across multiple departments/locations.

What are we looking for in a candidate?

  • Fluent in English – will be primarily supporting and interacting with a US based team.
  • Strong analytical, logical and problem-solving skills.
  • Ability to multi-task in a fast-paced work environment with competing priorities.
  • Highly organized and detail oriented with the ability to work independently.
  • A team player who is focused on providing an exemplary client centric experience.
  • High Technical aptitude and ability to clearly communicate known issues.

 

 
Position Requirements

Education/experience/technical considerations:

  • Expert MS Excel skills (including ability to creatively combine Advanced Formulae, Functions, perform VLOOKUP or INDEX + MATCH, Pivot Tables, nested IF Statements)
  • Ability to code in Visual Basics and create macros is a plus.
  • Experience working with Ticketing Systems such as Jira is a plus.
 
Location Uruguay  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!





We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!





Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!







 

This position is currently accepting applications.

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