Share Email Opening Apply Now
Title

Service Support Associate 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Description

Provide service operations support related to manufacturing and distribution of medical laser equipment to domestic and International customers.

Duties and Responsibilities

Service Activities:

  • Assembly of internal and external customer orders and prepares goods for shipment.

  • Open calls/Sales orders within Sciton's ERP system to track the movement of parts and field service activity

  • Receipt of parts and closing calls to initiate billing upon completion of field service activities.

  • Work with management to resolve issues that may surface during the call closing process.

  • Update Material Order Spreadsheet during and after call processing.

  • Review and update the customer installed base, as required.

  • Respond to internal and external customer requests as needed.

  • Update Sciton Store upon request.

Other Tasks

  • Weekly Inventory

  • Assist with scanning and maintaining electronic device history records (eDHRs) and other corporate documentation

  • As assigned by management

 
Position Requirements

  • 1-2 years of work experience, preferable within manufacturing operations

  • Computer skills in Microsoft Office, especially Excel and Word

  • Enterprise solution software familiarity is a plus

  • Rely on instructions and pre-established guidelines to perform the functions of the job.

  • Self-motivated, results-oriented, highly-organized, creative, enthusiastic, and capable of

  • staying under control with pressure from multiple ongoing projects

  • Flexible, with the ability to multitask

  • Excellent oral and written communication skills

  • Ability to work independently as well as in a team environment

Compensation

  • The compensation package is comprised of base wage, performance bonus, and equity participation in a pre-public

  • company. Sciton offers a competitive salary and incentive package, which includes:

  • Medical, dental, vision, and life insurance

  • Company-paid holidays and accumulated vacation days

  • Incentive bonus based on achievement of individual and company performance goals

 
Full-Time/Part-Time Full-Time  
Location Palo Alto (HQ)  
About the Organization SCITON, a privately held and employee owned company headquartered in Palo Alto, California, is a leading manufacturer of medical and aesthetic lasers and light source technologies. Founded by the laser industry's preeminent engineers and physicists, our mission is to provide best-in-class solutions to improve human conditions.

Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘Family' because we treat each member of our team like family. We give our employees the support, recognition, and room to grow their careers within Sciton.

We empower our people to develop their creative genius. In fact, we incentivize creativity and innovations to all our people. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that?
 

This position is currently accepting applications.

Apply Now



WE ALSO RECOMMEND

Other Jobs Within Same Category
Customer Support Associate in Palo Alto, CA
Posted on: 1/8/2021
[Apply Now]

Technical Support Engineer in Palo Alto, CA
Posted on: 12/29/2020
[Apply Now]

Field Service Engineer - Dallas, Texas in Dallas, Texas
Posted on: 11/11/2020
[Apply Now]

Field Service Engineer - Minneapolis/St.Paul (Minnesota) in Remote, Any
Posted on: 10/20/2020
[Apply Now]


Other Jobs Within 60 Miles
Mechanical Engineer in Palo Alto, CA
Posted on: 7/6/2020
[Apply Now]

Senior Embedded Software Developer in Palo Alto, CA
Posted on: 1/14/2021
[Apply Now]

Jr. Validation and Verification Engineer in Palo Alto, CA
Posted on: 1/19/2021
[Apply Now]

Assembler Technician in Palo Alto, CA
Posted on: 12/2/2020
[Apply Now]

System Final Prep Assembler/Shipping Clerk in Palo Alto, CA
Posted on: 12/2/2020
[Apply Now]



 


AppOne.comTM   copyright©1999-2020 HR Services, Inc.
Click here for technical assistance.