Share Email Opening Title Technical Support Engineer  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Category Global Service   Description We are SCITON—Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘family’ because we treat each member of our team like family. We give our employees the support, recognition, and room to grow their careers on our campus. We empower them to use their creative genius. In fact, we incentivize their innovation. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that? Are we the right Pre-IPO company for you? Responsibilities: Provide technical support for repair, test, calibration and installation of laser systems, sub-systems and/or sub-assemblies Report to management any potential problems which could impact timely completion of assigned tasks, equipment shortcomings, and more complex equipment problems Maintain complete and accurate service records Interact with customers and monitor accounts Provide on-site technical support to customers as required May require travel—contingent on customer need Other duties and responsibilities as directed The critical skills that we are looking for include: Customer facing skills i.e. telephone interactions, field service experience Lasers and Electro-Optical components experience i.e. alignment, maintenance and support Sciton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status (including pregnancy, childbirth, or related medical conditions), protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Position Requirements The candidate selected will be/have: An experienced Field Service Engineer Complete understanding of the optical, electrical and mechanical side of the business yet has a significant amount of customer facing experience Commitment to maintaining professional interactions in all communication— written and verbal Familiarity with computers—Microsoft Word and Excel Continually develops positive relations within Sales and Service teams and customer relations Continually develops company and product knowledge Working knowledge of customer needs in a medical environment Understand product alignment and certification to specification Demonstrate familiarization with basic laser technology and applications Ability to work independently Must ensure high output level and be able to multitask Qualifications: Associate’s degree in electronics at a minimum 5-10 years related field service experience in troubleshooting medical laser equipment Technically oriented with hands-on laser technical experience preferred   Full-Time/Part-Time Full-Time   Position Technical Support Engineer   Location Palo Alto (HQ)   About the Organization SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals. At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact. Life at Sciton: At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees: • The support, recognition, and room to grow their careers within Sciton. • Empowerment to develop their creative genius and encouragement to be lifelong learners. • Incentives for creativity and innovation across the organization.   This position is currently not accepting applications. To search for an open position, please go to http://ScitonInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

AppOne.comTM   copyrightŠ1999-2024 HR Services, Inc. Click here for technical assistance.