Share Email Opening Title Licensed Massage Therapist - C  Position Licensed Massage Therapist   Location Edgewood Tahoe   About the Organization Just steps from majestic Lake Tahoe, Edgewood Tahoe offers an award-winning experience with a LEED silver certified mountain lodge, tranquil spa, and award-winning 18-hole championship golf course-along with a wide array of dining, shopping, and outdoor activity options-Edgewood Tahoe is the premier all-encompassing lakeside resort experience in the Sierra Nevada. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.   Description Position Summary: As a Massage Therapist at Edgewood Tahoe, you offer extensive experience in a range of massage techniques involving hands and fingers to relieve pain in muscles, soft tissues, and other parts of the body. As a massage therapist, you are inspiring guest relaxation, rejuvenation, and unmistakable inner balance. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us. Essential Functions: Consults with guests before massage to identify and evaluate areas requiring therapeutic treatment. Assess their expectations, and asks questions related to pain or discomfort and to learn and/or update their medical histories as necessary and appropriate to the scope of treatment. Performs requested or suggested massage techniques, that may include deep tissue massage, Swedish massage, hot stone therapy, prenatal massage, and/or sports massage. Occasionally communicates with the patient throughout the massage to ensure comfort with pressure levels and techniques being applied. Provides a relaxing environment for clients. Demonstrates and educates clients on methods to soothe and strengthen targeted muscles and tissues at home; may provide reference materials such as printed diagrams and materials or links to websites and videos for further guidance and instruction. Establish a good rapport! Know our spa menu and promotions. Maintain product knowledge. Maintaining the cleanliness of the facility. Checklists and SOPs will guide you. Coordinate with staff and management on VIP’s, special requests, group arrivals, etc. Work with management to improve the guest experience. From guest recovery to outstanding inquiry. Other duties as assigned. Responsibilities and activities may change at any time with or without notice.   Position Requirements Qualifications / Special Skills: Must have valid Nevada Massage License. Two years or more experience preferred as a Licensed Massage Therapist. Experienced in customizing services to enhance clients’ spa experience, in accordance to the clients’ physical and medical needs. Well-versed in talking with clients regarding symptoms, medical history, and preferred results. Functional knowledge of executing professional boundaries with clients and maintaining confidential information. Proactively offer guidance on posture development, stretching, strengthening, and general relaxation. Demonstrate ability to assess clients to find imbalances, painful or tense areas of the body. Address inappropriate guest behavior as per the hotels standard operating procedures for Inappropriate conduct for guests and therapists. The ideal candidate is a seasoned and highly effective professional. Previous experience in hospitality would be preferred and commitment to delivering a high level of customer service. Proven experience in a luxury spa environment is advantageous. Proficiency in English. Excellent communication skills. Polite and confident with a great deal of patience. Ability in multitasking and time management. Aptitude in resolving issues with customer-focused orientation. Available to work varied shifts when needed, including weekends, holidays, and nights. What Makes a Successful Edgewood Tahoe Team Member (Core Competencies): Ethics, Integrity and Trust Action Orientated Approachability Communication Composure Guest Focus Position Knowledge Professionalism/attitude Teamwork All Edgewood Team Members are Expected to: Embrace and promote all facets of our vision, mission and values. Exhibit resort knowledge to accurately support and promote all departments, amenities and programming ventures. Strategically balance customer, business, and team member needs. Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately. Work with a broad-based constituency and provide excellent service to all internal and external guests. Demonstrate cooperative behavior with colleagues and supervisors. Keep information confidential as directed in the confidentiality agreement. Support and comply with all Edgewood policies, procedures, and standards. Protect Edgewood assets and report all safety concerns to supervisor or Security. Be an ambassador of Edgewood inside and outside of work.   Shift -not applicable-   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time On-Call   Category Salon and Spa   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Email None Specified  Email None Specified  Workers Compensation None Specified  SuperVFlg None Specified  EEO-4 Job Category None Specified  supervisorUID None Specified  This position is currently not accepting applications. 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