Share Email Opening Title Patient Access Coordinator (198)  Category Patient Financial Services - 8210   Description JOB SUMMARY: Provides customer-service coverage in the centralized front office which includes but is not limited to the Patient Welcome Cell, Order Processing Center and Pre-Certification and Authorization Center. This would include, but not limited to, process development by providing support and development of departmental information systems and or the ongoing evaluation of policies and procedures. QUALIFICATIONS: ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Associate is capable of delivering care/service appropriate to patients/customers. Monitors staff job performance on a continuous basis and implements applicable job training and educational programs to ensure the retention of a quality work team. Assist with job interviews within three (3) weeks of job opening. Completes ongoing review with each staff member on his/her job performance. Initiates corrective action with staff as deficiencies are recognized. Maintains employee educational record on all departmental staff. Supports all department information system needs including all computer applications. Works closely with other hospital departments to ensure an efficient flow of work. Coordinates and implements computer upgrades on a timely basis. Works with Core Team to ensure consistency within Meditech. Maintains positive working relationship with all departments. Supports the initiation, accuracy and documentation of patient price estimations. Assist with software development and implementation Assists billing office staff in researching denied claim issues related to authorizations and other related area services. Displays and maintains behavior which promotes good guest relations to patients, visitors, physicians and co-workers. Completes other projects and duties as assigned. EXPECTED BEHAVIORS: Evidence of good grooming and professional conduct. Good communication skills. Record of good attendance, reliability, honesty, and initiative.   Position Requirements CERTIFICATION/LICENSE: Registered Nurse (RN) ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: Current Indiana License BLS. Certified preferred. College graduate or equivalent with clinical emphasis preferred. Emphasis on business, human resource management and process improvement courses preferred. Continued education preferred and ability to direct and conduct educational programs. Demonstrated leadership in a management position. Skills in identifying problems, researching and recommending solutions.   Full-Time/Part-Time Full-Time   Shift Days   Resubmittal due to closure after 120 days open?   Number of Openings   Exempt/Non-Exempt   Position Patient Access Coordinator (198)   Number of Openings 1   Exempt/Non-Exempt Exempt   Open Date 12/17/2020   Location Hancock Regional Hospital   About the Organization YOUR HEALTH IS OUR LIFE Hancock Health is an Indiana-based, full-service healthcare network serving Hancock County and the surrounding areas. Our health system includes Hancock Regional Hospital, Hancock Physician Network and more than 20 other healthcare facilities, such as wellness centers, women's clinics, family practices, and the Sue Ann Wortman Cancer Center. A Caring Community Partner Our goal at Hancock Health is simple: To give every person the personalized attention necessary for a happy, healthy life. Our mission, vision, and values embody this goal. OUR MISSION To be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time. OUR VISION To be nationally recognized for kindness in the delivery of excellent quality patient care, efficient and effective operations, the adoption of proven technologies, the creation of a positive workplace environment, and excellence in community service. OUR VALUES Exceptional | Honorable | Devoted | Reliable | Kind   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://HancockRegionalHospital.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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