POSITION
This position is designed to prepare individuals for a position as a Business Manager. An Assistant Business Manager will be asked to assume greater responsibilities upon learning and applying knowledge of all aspects of property management as well as displaying maturity and good judgment. The Assistant Business Manager serves as the individual responsible for the property in the absence of the Business Manager and serves as a role model to peers.
ESSENTIAL JOB FUNCTIONS
• Works closely with the Business Manager in learning all aspects of management including administrative and financial duties.
• Assumes responsibility for supervising staff and managing the property in the Business Manager's absence.
• Works closely with the Business Manager in developing an integral team that effectively sells the quality and professionalism of Tarragon Property Services
• Inspects property common areas, apartment units and grounds on a regular basis. Offers recommendations to supervisor and property management staff regarding improvements to the overall operation of the community.
• Familiarizes himself/herself with all aspects of maintenance.
• Understands financial and operational reporting requirements.
• Collects and posts all rent payments from both current and previous residents. Charges deposits and move-in fees.
• Makes daily community deposits in regard to rent collections and any other miscellaneous income.
• Codes and processes all community invoices. Assists in monitoring and recording paid invoices into various administrative log books. Forwards coded invoices to Business Manager for approval.
• Distributes non-payment notices to all delinquent residents and completes follow-up activity in regards to non-payment of rent or eviction proceedings.
• Maintains a general working knowledge of state laws in regard to collection of delinquent accounts.
• Inputs daily all resident information in relation to walk-in traffic, move-ins, move-outs, apartment conditions, etc. Maintains all current and previous resident files. Updates Weekly Property Reports on daily basis.
• Assists manager in ensuring that all leases and addendums are completed accurately in regards to addresses, names, rates, etc.
• Supports the overall marketing efforts and offers input and suggestions in regards to promotions, advertisements, rate increases, etc.
• Assists in various leasing activities as required.
Maintains up-to-date knowledge of market and competitive properties.
• Assists the Manager with renewals of existing residents.
• Analyzes concerns associated with apartments that are slow to lease and offers recommendations.
• Earns respect of leasing staff and maintenance team by demonstrating effective leadership and example setting.
• Assists in the handling of resident service requests and various concerns as required.
• Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
• Represents the Company in a professional manner at all times.
• Consistently maintains a professional and courteous attitude when dealing with residents, coworkers and the general public.
Additional Duties and Responsibilities:
• Attends and assists with resident social functions and activities as requested.
• Assists in creating the monthly and quarterly newsletter.
• Attends and participates in training seminars as requested.
• Run errands as necessary. May be required to drive motorized vehicle on or off property for Company business.
• Performs other duties as assigned.
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