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IT Manager  

EOE StatementAscentis is proud to be an Equal Opportunity Employer.

As the Manager of Production IT Operations you will be both strategic and tactical in setting the direction and executing on projects, initiatives, and tasks performed by the SaaS Operations team.  You will be responsible for managing 3+ direct reports on the Production IT department, including setting expectations and providing development opportunities. You are a leader who makes your team WANT to do their best work, rather than demanding performance.   

You will exemplify our cultural norms by challenging the status quo while proactively identifying opportunities to stamp out our technological and process weaknesses as a way to get in front of future issues. You will have the ability to be part of a growing and dynamic team who is ready to make an impact.

Your ability to inspire your team to give their best and your experience and knowledge applied to keeping a stable and performing infrastructure will be felt positively across the organization by allowing Ascentis to delight, retain and grow its client base.

Cultural Norms:

What are the general responsibilities of the position? ·

  • Design, build and dream our SaaS infrastructure in VMWare, Microsoft Windows and Linux technologies. 
  • Proactively seek out ways to stabilize and increase our competitive advantage through scalability, maintainability and extraordinary customer experience.
  • Own Ascentis’ Disaster Recovery plan and a key collaborator and contributor to Business Continuity Planning
  • Manage a Lab environment for technology experimentation and mock disaster drills. 
Position Requirements

What are we looking for in a candidate?

  • Experienced leader with 5+ years leading teams in a dynamic system environment.
  • Prior Systems Admin/Engineering experience with detailed understanding of systems and general understanding of network environments including deployments that are collocated, managed and deployed in Cloud providers.
  • Inclusive leader with interest in managing multi-cultural teams and remote Ascenters.
  • Proven track record of leading and pushing existing teams of technologists to become high performers on their own right
  • A person who is NEVER satisfied and will never say the words "we're finished." – there’s always ways to improve.
  • Always looking for the next transformational target, whether it’s people or tech.
  • Must be comfortable listening to and presenting to clients when called upon. 

Education, experience, technical considerations:

  • Bachelor’s degree in Computer Science; equivalent experience considered
  • Windows and Linux experience
  • Familiarity with VMWare
  • Familiarity with Networking (Cisco technology a plus)
Location Minneapolis  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!

We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!

Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!


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