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Title

Clinical Coordinator (313) 

About the Organization The Hancock Physician Network is a group of experienced physicians specializing in internal medicine, family practice, OB/GYN, pediatrics, pulmonary medicine, and behavioral health. We provide the highest-quality care-with kindness and professionalism-to the patients and families we serve.



Our Mission is to improve the health of patients and families in the communities we serve with respect, integrity, and clinical excellence.  
Category Hancock Immediate Care - 6231  
Description

Position Purpose: An exempt position responsible for managing the daily operations related to nursing care in line with clinical practice standards.

PREREQUISITE SKILLS:

  • Knowledge of nursing practice principles and techniques, occupational health and safety hazards and standards, and health care laws and regulations.
  • Knowledge of supervisory, human resources, and quality-improvement principles and techniques.
  • Knowledge of clinical state-of-the-art advancements and trends in health care.
  • Knowledge of principles of employee development to ensure appropriate training and mentoring of staff.
  • Knowledge of compliant clinical coding and billing, collaborative effort with business manager.
  • Skill in applying and modifying, as appropriate, the principles, methods, and techniques of professional nursing.
  • Skill in identifying problems, researching, and recommending solutions.
  • Skill in developing and maintaining high level of quality care/quality assurance.
  • Skill in exercising high degree of initiative, judgment, discretion, and decision making.
  • Skill in professional development of staff and establishment of positive working environment.
  • Ability to identify patient flow issues within the practice and resolve the problem.
  • Develop staffing patterns to assure that all physicians are covered with adequate nursing support.
  • Collaborates with human resources to manage staff from recruitment through evaluation.
  • Ability to manage the overall provision of nursing services and build consensus among staff.
  • Ability to work effectively with diverse individuals at all levels of the medical practice.
  • Ability to handle many tasks simultaneously and deal effectively with changing priorities.
  • Ability to demonstrate full range of motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.

Essential Functions:

The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.

  • Oversees clinical nursing care, ensuring compliance with established regulations and standards including quality assurance, confidentiality, and electronic medical record documentation.
  • Provides direct supervision to clinical staff, ensuring appropriate assessment and treatment of patient health. Serves as key problem-solving resource for staff on patient issues. Studies patient needs/trends and suggests solutions to ongoing patient care problems.
  • Collaborates with Director of Clinical Management on development and implementation of nursing department's mission, goals, policies, procedures, and work standards.
  • Makes sure the performance and productivity of all nursing staff are evaluated on a regular basis throughout the year and annually. Advises on appropriate corrective actions and development opportunities. Collaborates with business office manager to give input on non-clinical staff reviews.
  • Responsible for ordering all medications including vaccines and staying abreast of changes with vaccine delivery and billing.
  • Collaborates in review of data on patient outcomes, quality assurance results, budget/goal achievement, and performance/productivity with operations director and business manager.
  • Participates in medical practice planning related to clinic and emergency/disaster response system.
  • Collaborates with Chief Operating Officer to assure cohesive operations between clinical and business interests of the practice.
  • Attend management meetings as scheduled
  • Other duties as assigned.

Competencies:

Demonstrates the following competencies:

Attitude/Customer Competencies

  • Caring, compassionate, and approachable in all customer contacts
  • Privacy - respects customers' right to privacy and modesty
  • Confidentiality - maintains customers' confidentiality
  • Telephone etiquette - speaks so that customers hear a smile
  • Appearance - takes personal ownership in appearance and that of work environment
  • Initiative - takes necessary steps to fix problems immediately
  • Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs
  • Timely service - recognizes that customers' time is very valuable; provides them with prompt service
  • Customer information/education - provides customers with the best information needed to make informed choices

Relationship Competencies/Work Group Competencies

  • Demonstrates advocacy, respect and truth telling
  • Demonstrates accountability for own actions
  • Demonstrates ability to respectfully address interpersonal conflicts
  • Takes initiative to help others
  • Demonstrates a learning attitude toward solving problems
  • Demonstrates openness to change and new learning
  • Reports to work on time and has regular attendance
  • Adheres to practice defined dress code
  • Attends Staff meetings

Ethical Decision-Making

  • Respects the needs, expectations and rights of all individuals
  • Advocates the rights of all to a safe environment
  • Uses sensitivity to cultural diversity to guide decision-making

Performance Improvement

  • Identifies work processes and strives to reduce cost a
 
Position Requirements

Required Experience: Minimum five years of professional nursing experience required with two years supervisory-level experience in medical practice setting preferred.

Required Education: Associate of Science Nursing required.

Required License: Current Indiana license. BLS certified.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Sign-On Bonus  
Position Clinical Coordinator (313)  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Open Date 11/20/2020  
Location Hancock Immediate Care - Greenfield  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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