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Title

Quality Assurance Analyst 

Number of Openings 1  
Description

Quality Assurance Growth Opportunity (NCR/Root Cause Investigations, Data Analyst and Reporting, Documentation Support)
Cheer Pack North America - West Bridgewater, MA

If you are looking to climb the QA ladder at a developing, state-of-the-art company, send your resume today. Fully focused on continuous improvement, we are an audit-ready company with AA+ BRC rating. We source top talent and are looking for top talent in the Quality Assurance field.

Cheer Pack North America and its Global partners are the leaders in flexible spouted pouch packaging around the world (think squeezable pouches with fruit purees). Our food packaging can be found in nearly every home in America and is used by the largest, most well-known food brands to deliver food (and more) to consumers.

In this position, you will support and assist QA Management with several key Quality functions. These include assisting with root cause/corrective action investigations, customer complaints, supply nonconformances (SCARs), and internal holds. You will support document control in processing and generating documents and records. You will also help analyze and report on quality-related data and trends from production/QC, customers, and suppliers. As a key contact for customers and suppliers, you must write well and be professional, energetic, organized, and ready to learn new systems/skills. We are looking to grow and develop the right candidate who has an eye towards ongoing career advancement and growth.

 
Position Requirements

Competitive Pay Based on Experience, with opportunity for promotion and career growth.

Qualifications required:

  • Bachelor’s Degree preferred or Associates Degree with relative work experience
  • Excellent writing, reporting, and data gathering abilities
  • Familiarity with MS Office Suite and Visio
  • Food or packaging manufacturing experience a plus
  • Knowledge of Quality Management Systems/Standards (BRC/ISO/SQF/Etc.)
  • Quality oriented - Attention to detail - Organized and thorough
  • Must be local

Essential functions and responsibilities:

  • Assist in handling the receipt, tracking, and monitoring of customer complaints (CPARs), including related customer correspondence
  • Assist with coordinating corrective action meetings and root cause analysis and investigations
  • Assist with recording, reporting, and tracking supplier corrective actions (SCARs) including IFS uploads
  • Assist with uploading MRB information (internal holds) including defect information/pictures, and reports on trends
  • Enter and report on incoming material receipt, including data entry, COA review and upload, and more
  • Work with Customer Service to manage and track RMAs relating to CPARs
  • Retrieve retention samples as required/requested
  • Assist in analyzing trend data and issuing reports relating to Cost of Quality metrics, customer complaints, internal holds (MRB cases), and production/QC data, and the review thereof
  • Serve as a backup for document control as needed (e.g., during associate vacations or when there is a heavy workload). In this supporting role, assists in upkeep of CPNA documentation and the document control system within IFS, helps review all levels of documentation, ensuring alignment with site and regulatory requirements, and creates, writes, and edits documentation
  • Maintains product safety, legality, regulatory compliance and quality systems
  • Report any potential food safety, legality, quality or food defense concerns to the plant manager or quality personnel
  • Follow all documented Good Manufacturing Practices
  • Must follow all company policies and procedures

Success factors/job competencies:

  • Focus on work and details with accuracy and follows through of assignments
  • Team player
  • Ability to absorb ideas from multiple disciplines and direct into one outcome
  • Hands on type person
  • Ability to manage projects and follow through with details
  • Complete all required paperwork and IFS/database entries each shift while following work instructions faithfully without taking shortcuts
  • Willingness to learn as well as teach
  • Ability to learn quickly
  • Excellent attitude
  • Understand and identify out-of-spec GMP or standard operating procedures (SOPs) as compared with existing work instructions and policy
  • Report to work on scheduled days, on time
  • Follow break and lunch time allowances per company policy
  • Perform all daily duties in a safe and consistent manner

 
Full-Time/Part-Time Full-Time  
Shift Days  
Position Quality Assurance Analyst  
Exempt/Non-Exempt Non-Exempt  
Req Number ADM-20-00011  
Open Date 11/17/2020  
About the Organization Cheer Pack North America and its Global partners are the leaders in flexible spouted pouch packaging around the world (think squeezable pouches with fruit purees). Our food packaging can be found in nearly every home in America and is used by the largest, most well-known food brands to deliver food and more to consumers.



MISSION STATEMENT





• CPNA will reach its vision due to our focus on anticipating and meeting customers' needs for innovation and quality.



• CPNA will prosper using the most cost-effective, quality manufacturing available and by creatively and profitably selling these products to the marketplace.



• CPNA will maintain an entrepreneurial spirit, focusing on flexibility and willingness to adapt to meet customer's needs.



• As a manufacturing and sales company, CPNA knows that its goals will best be met through the talents of a trained, committed, enthusiastic workforce. CPNA pledges to provide these employees with a safe workplace and to be an excellent corporate presence in the community.



Our Employees



Cheer Pack appreciates the rich diversity of the people in the community where we work. Therefore, the Company aims to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued, and everyone may contribute to the success of the organization.



 
EOE Statement Cheer Pack North America is committed to equal employment opportunity and employs all qualified persons without regard to race, color, religion, national origin, sex, age, handicap, or any other classification protected by the federal, state or local laws. If you feel you have not been treated in accordance with this policy, you should contact the Human Resources Director. CPNA assures all employees that no individual filing a complaint will be discriminated against as a result of their complaint.  

This position is currently not accepting applications.

To search for an open position, please go to http://CheerPackNorthAmericaLLC.appone.com



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