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Business Operations Subject Matter Expert (SME) / Deployment SME  

Category Other  

The Business Operations Subject Matter Expert (SME) / Deployment SME provides briefings to senior executives/general officers using contractor produced products.

Additional Responsibilities Include, but are not Limited To:

  • Provides high level technical and analytical expertise related to transportation and air refueling operations.
  • Assists in the development of new products and metrics.
  • Delivers analytics on operational data to meet the 618 AOC’s operational assessment function. Lead Briefer and Analyst for AOC operations requiring data products.
  • Provides onsite battle staff type support as required that could include analysis and briefing.
  • Develop methodologies for mission data collection for AMC and Mobility Air Force (MAF) mission types.
  • Recover planned and actual airlift mission information on AMC owned and controlled assets from defense transportation systems, and compare that data to the planned mission data from sources such as the Global Air Transportation Execution System (GATES), the Integrated Development Environment/Global Transportation Network Convergence (IGC), Global Decision Support System (GDSS), Single Mobility System (SMS), the Joint Operational Planning and Execution System (JOPES), and the Global Command and Control System (GCCS). Enter that movement fidelity into the 618 AOC’s database in the prescribed timeframes.
  • Track and report data quality in contractor-developed formats approved by the Contracting Officer Representative (COR).
  • Assess the timeliness and quality of AMC Fuel Tracker Air Refueling Data for 618 AOC (TACC) missions (priority 1, 2 and CORONETS) by AMC, Air Force Reserve Command (AFRC) and Air National Guard (ANG) Wings.
  • Analyze, assess, and report other air refueling trends as required.
  • Create, compile and present daily briefing slides and reports for AMC, 18 AF, and 618 AOC leadership.
  • Brief senior AOC leadership and disseminate daily briefings and reports to applicable organizations.
  • Participate in both NIPRnet and SIPRnet, as appropriate, Defense Connect On-Line (DCO), Defense Collaboration Services (DCS), or any other collaboration service sessions as required to support the mission, identified by the COR.
  • Report mission data relative to AMC CHOP’ed, AFRC and ANG assets.
  • Close coordination with agencies such as the AFRC, ANG and combatant commands such as United States Central Command (USCENTCOM) may be required.
  • Provide the status on the request back to the COR in two, non-weekend/non-holiday workdays.
  • Present improvement recommendations as determined jointly between the government and the contractor.
  • Provide program support for executive decision makers by providing proven methodology for retrieval and formatting of data to appropriately address presentation requirements. Report mission data relative to AMC airlift and tanker missions.
  • Provide a monthly status report to the COR.
  • Attend meetings such as staff meetings and rapid improvement events to explain contractor provided data, if questions arise, as determined by the contractor and COR.
  • Develop and implement Business Intelligence (BI) tool suite software frameworks for analysis of informational elements contained in the 618 AOC (TACC) database and other sources for MAF data, to include information/data in the defense or transportation systems such as GATES, IGC, GDSS, SMS, JOPES, and the Global Command and Control System (GCCS).
  • Perform predictive analysis to predict or forecast impacts to the global mobility system based on anticipated changes or fluctuations and convey these impacts in ways relevant to the situation.
  • Perform routine and technically specialized queries to support requests, approved by 618 AOC (TACC) and prioritized by the COR.
  • Perform analysis and make recommendations to improve the efficiency of the global air mobility system and the effectiveness of the AOC.
  • Lead the effort to establish the use of business intelligence tools between internal organizations within the AOC during mission planning, tasking, pre-execution, execution and post-execution.
  • Provide methodologies to manage force movements analysis.
  • Provide the planning, coordination, and control necessary for effective and efficient
    accomplishment of all requirements.
  • Able to provide time sensitive analysis to customers by maintaining proficiency on key defense systems.
  • Analyze data, format solutions to problems, and recommend system-wide improvements.
  • Coordinates contingency requirements, reports the status of contingency requirements to senior leadership, and identifies and corrects information anomalies.
  • Develops reports and designs data analysis tools.
  • Develops and improves procedures/process for conducting data analysis.
  • Trains end users on new or improved procedures, processes, and report.
  • Conducts senior leadership briefings on status on current military operations and data analysis summaries.
  • Assists with delivery of CDRL A003 (Responses to Taskings, TMT, etc.) and A004 (Presentations and Reports).
  • Assist with proposal development, if necessary.
  • Perform other duties, as assigned.
Position Requirements


  • Minimum 10 (ten) year’s expertise in the use of the DOD systems such as Joint Operation Planning and Execution System (JOPES), Global Air Transportation System Execution System (GATES), Single Mobility System (SMS), Integrated Data Environment (IDE)/Global Transportation Network (GTN) Convergence (IGC), Consolidated Air Mobility Planning System (CAMPS) and Global Decision Support System (GDSS). Produced products for and briefed at executive level briefings.


  • Master’s Degree or equivalent experience with training/certifications.

Other Required Skills & Abilities:

  • Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
  • Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.

Security Clearance:

  • Secret security clearance required. Will allow an Interim clearance to start.

US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

Full-Time/Part-Time Full-Time  
Req Number OTH-20-00043  
Location Scott AFB, IL  
About the Organization Here at Sawdey Solution Services, Inc., an ISO 9001-14001 certified and CMMI-SVC v1.3 Level 3 appraised corporate headquarters, we have built a nationwide and global footprint by providing innovative, cross-disciplined professional services, engineering, and cyber solutions to Department of Defense (DoD), Department of Homeland Security (DHS), Federal Agencies, and commercial customers. Operating successfully since 2001, we are a Woman Owned/Service Disabled Veteran Owned Small Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us:

Indeed Reviews:
Sawdey Indeed Reviews

Glassdoor Reviews:
Sawdey Glassdoor Reviews

What We Offer:
Whether you are a transitioning service member or are an experienced government contracting professional, Sawdey Solution Services, Inc. offers a strong benefits package that extends beyond compensation. In addition to our healthcare plans, we also have benefits that encourage work/life balance, support your retirement goals, and aid in achieving not only your career goals, but your educational and training goals as well.

Don't just take our word (and others' words) for it… We invite you to come experience the Sawdey difference for yourself!

EOE Statement Sawdey Solution Services is an Equal Opportunity Employer-Disabled-Veterans-41 CFR 60 1.4 and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status.  
Job Description None Specified 

This position is currently accepting applications.

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