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Patient Access Rep Float 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Healthcare  

Job Summary:

This position will float to various facilities to substitute in the front office or medical records areas. The incumbent works under the direction and instruction of the onsite supervisor at the clinic in which the employee is employed. This position will follow prescribed procedures for checking patients in and out, scheduling, answering phones, verifying benefits, collecting payments, faxing, filing, preparing new medical charts, performing authorizations or referrals, and data entry in a timely manner. Other duties as assigned.

Challenges of this position include moving from clinic to clinic as work dictates. This position requires someone with a high degree of adaptability. Work is standardized and governed by operational procedures, instructions, financial policies and procedures, and standard practices.

Position Requirements

Education, Licenses, Certifications and Experience:

  • High School education or GED.
  • Demonstrated ability to read, write and speak English.
  • Demonstrated ability to use a computer.
  • Type 35 wpm.
  • One year experience in an office setting, preferably in a medical office.
  • Nevada Driver’s License in good standing and automobile insurance.


Knowledge, Skills and Abilities:

  • Ability to maintain confidentiality. Knowledge of and the ability to comply with HIPAA policies and procedures.
  • Ability to read, write and speak clearly and concisely in English, including using good grammar, spelling and punctuation.
  • Ability to sort and file materials correctly by alphabet and maintain filing system accurately.
  • Ability to use good judgment, apply reason, research information to assist in good decision-making.
  • Ability to use good listening skills to discern priority of phone calls and questions by staff and/or patients, routes appropriately and timely.
  • Ability to change sites frequently and adapt to different processes and people.
  • Knowledge of medical records and consent laws.
  • Knowledge of medical terminology, office procedures, ICD-9 and CPT codes, and the insurance industry.
  • Math skills to manage cash, checks and credit card transactions and to calculate fees or balances.
  • Skills for good customer service principles, creating a pleasant waiting room and working environment; and, skills to work in a team environment with continuous communication with co-workers, patients, visitors.
  • Skills to multi-task (e.g., answer phones, check patients in, data entry) and problem solve.
  • Skills to type a minimum of 35 wpm.
  • Working knowledge of business equipment to include computers, multi-line telephones, fax, and copier, and ability to effectively use applicable software, i.e. patient database system, time clock, insurance sites.
Full-Time/Part-Time Full-Time  
Shift Days  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number HEA-20-00021  
Location PASSU  
About the Organization  

This position is currently accepting applications.

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