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Title

LMS Administrator  

Description

Job Summary:
Responsible for overseeing and administering the development, implementation and utilization of the Learning Management System housing the Jurisprudence Assessments and potentially other tools for service provision to State Boards. Works collaboratively with IT support, external vendors, and assessment department staff to develop and maintain the LMS platform and included components. Provides service to State Boards regarding the jurisprudence assessments by working collaboratively with the Boards, State Services staff, and Legal Support staff to ensure all regulatory compliance requirements are met and to ensure data is accurately presented in the LMS platform. Oversees the ongoing daily operations of the LMS and provides reports to the Director of Business Development, Director of State Services and the Vice President of the CCE, Business Services and Partnerships Division.

Essential Duties and Responsibilities:

1. Manages LMS functions which include monitoring course content and evaluating processes to ensure they are completed within given timeframe,
2. Analyze, identify, and communicate LMS system and business requirements to State Boards
3. Investigate and resolve any data or system inconsistencies or discrepancies
4. Provide ongoing technical support to users
5. Work with IT and vendor to ensure proper setup and learning with the LMS system
6. Perform high level administrative functions
7. Oversees, coordinates, monitors, and evaluates daily progress towards project completion
8. Ensures State Boards are informed of the status of their projects which include updates, changes, implementation and assisting with content management
9. Identifies and solves problems that may delay project compl??tion
10. Seeks opportunities to increase internal and external customer satisfaction
11. Provides regular reports to appropriate Directors, Vice Presidents and Executives.
12. Other duties as assigned

 
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 10/29/2020  
Location National Board for Certified Counselors  
EOE Statement NBCC and Affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This position is currently not accepting applications.

To search for an open position, please go to http://NationalBoardForCertifiedCounselorsInc.appone.com



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