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Title

Administrative Assistant - Continuing Education  

Description

Job Summary:

The Administrative Assistant for the Continuing Education Provider Services department, performs day-to-day administrative tasks, assists in the research involved regarding communications with providers, prepares CE provider services documentation and correspondence, and provides support in accordance with the National Board for Certified Counselors (NBCC) and the Center for Credentialing and Education (CCE) policies, processes, and procedures.  

Duties/Responsibilities:

  • Provides administrative support for the Continuing Education Provider Services Director.
  • Supports the Continuing Education Provider Services department functions in accordance with established departmental processes.
  • Receives and forwards communications (i.e., telephone calls, faxes, emails, etc.) appropriately on a daily basis.
  • Finalizes outgoing Continuing Education Provider Services correspondence (e.g., reviews letters for typographical errors, checks organizational database for current addresses, encloses relevant documentation, etc.) 
  • Ensures that all communications, incoming and outgoing, are appropriately documented and that files contain copies of correspondence, documents, and other printed materials as appropriate.
  • Performs day-to-day administrative tasks such as maintaining information files, draft and type office memos, processing paperwork, filing documents and materials for CE team, and updating databases.
  • Assists with posting payments, creating electronic invoices, tracking late fees, updating statuses, and other billing related tasks as needed.
  • Prepares communications to providers regarding status changes and billing related issues.
  • Manages electronic and hard copy files in a secure manner ensuring that both are current and maintained consistent with established departmental processes, including database and spreadsheet management. 
  • Organizes files for remote storage and keeps records of items shipped.
  • Maintains proper inventory of office supplies and orders additional supplies as needed.
  • Conducts research, as directed.
  • Performs other duties as assigned by the Continuing Education Provider Services Department.

Supervisory Responsibilities (if applicable):

None.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 10/29/2020  
Location National Board for Certified Counselors  
EOE Statement NBCC and Affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This position is currently not accepting applications.

To search for an open position, please go to http://NationalBoardForCertifiedCounselorsInc.appone.com



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