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Title

Integrated Product Support Specialist- Tech Writer 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, gender identity or sexual orientation, creed, sex, disability, marital status, citizenship status, protected veteran status or any other characteristic protected by law.
 
About the Organization Headquartered in Solon, Ohio, HDT Global is the industry leader in engineering, designing and manufacturing leading-edge military expeditionary products, rugged industrial/commercial products, and products for medical rehabilitation. Our product lines include shelters, heaters, environmental control units (ECUs), power generators, chemical/biological/radiological/nuclear (CBRN) air filtration and collective protection systems, military vehicles, perimeter protection systems, and robotics including manipulator arms, vehicles, and healthcare solutions.


Additionally, HDT’s success and longevity is based on the full range of engineering services we offer, including design, analysis, testing, validation, training, and installation. These services provide the foundation of our innovation, providing ongoing research and development.

 
Full-Time/Part-Time Full-Time  
Location HDT (Huntsville, AL)  
Description

Summary:

Responsible for logistics support activities, tasks and assignments. Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.

Essential Duties and Responsibilities:

  • Responsible for all phases of document generation (i.e., researching, writing, validation, customer verification, incorporating verification updates, delivery via CM software, and archiving)
  • Writes and updates payload and ground equipment technical publications, technical bulletins, in both MIL-STD and Commercial-Off-The-Shelf (COTS) formats for operator through maintainer level manuals, supporting technical manual validations and verifications with customer, creating service bulletins, and writing/updating all legacy equipment technical publications
  • Acquires subject knowledge by interviewing product developers, engineers, logisticians, 3-D model animators, production personnel, field technicians, and observing performance of system maintenance throughout life cycle
  • Researches technical specifications, related program documents, engineering drawings, 3-D animations/job aids, and maintenance videos
  • Responsible for coordinating equipment photo shoots with on-staff photographer or for acquiring/creating original illustrations for manuals
  • Focuses on the end-user needs to safely perform his/her job, while protecting the equipment from potential damage and ensuring equipment operational requirements
  • Supports, communicates, reinforces and defends the mission, values and culture of the organization
  • Adheres to all quality and safety standards
  • Supports other projects and performs duties as assigned by IPS Manager
  • Available for limited travel to support IPS functions
  • May participate in cross-functional teams and work groups
  • Learn other skills within the Logistics field (provisioning, maintenance planning)
  • May be required to assume other IPS roles during absence of team members or during surge capability
  • Participate in proposal efforts by providing technical and costing data in support of solicitation bids for new business
 
Position Requirements

Education:

Technical Trade School (electrical, refrigeration, hydraulic) and/or military training experience with expeditionary equipment (shelters/generators/ECUs) preferred.

Work Experience:

Minimum of 2 years of experience with proven technical writing capability

Other Job Related Skills:

  • Must be able to speak, read and understand English
  • Background in or understanding of support equipment maintenance and all phases of logistics
  • Understanding of Configuration Management processes
  • Experience with creating hardware and software user manuals, test cases and training development
  • Experience with Visio, AutoCAD, Solidworks, 3-D Modeling, and/or S1000D are a plus
  • Must be familiar with Solidworks PDM, or similar document upload/retrieval program
  • Possesses excellent technical writing skills with a focus on accuracy and consistency of both technical information and documentation layout
  • Demonstrated skills in ability to interpret engineering drawings to determine part data and parent-child relationships
  • Able to work independently on a daily basis
  • Competent technical expertise in electrical, refrigeration and mechanical principles
  • Ability to possess a security clearance with appropriate level access; if required
  • Possesses quality orientation and high attention to detail
  • Possesses strong interpersonal skills and the ability to work with customers, vendors, employees and managers at all levels within the company
  • Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office)
 
Number of Openings 1  

This position is currently accepting applications.

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