Share Email Opening Title Process Program Manager  Description POSITION SUMMARY: BASIC FUNCTION The Process Program Manager is responsible for managing and developing Systems, Policy, Process and Procedures (SPPPs) for the Business Operations, Construction, Critical Facilities Engineering & Design (CFED), and Supply Chain Division.  This position facilitates new creation, existing refinement, and compliance auditing of group SPPPs to ensure implementation and streamlining of strategic business best practices for efficiency, effectiveness, and risk reduction.   This position also ensures all group SPPPs align and synergize with those of all other departments and corporate governance.    ESSENTIAL DUTIES & RESPONSIBILITIES Transforms strategy and initiatives into business best practices through group SPPPs. Provides thought leadership and expertise in development of all group SPPPs. Develops and manages recurring updates of all group SPPPs. Analyses and leads streamlining and/or enhancement of existing group SPPPs. Ensures Group SPPPs do not counter or contradict other company department or corporate policy or processes. Monitors and conducts regular internal audits of group SPPPs to ensure compliance with corporate and company standards. Communicates compliance requirements and mitigation strategies to ensure group division compliance. Identifies cross-departmental solutions and collaborates across multiple areas to identify effective and practical SPPP synchronicity. Assess levels of Group SPPPs adherence/execution and identifies improvements in areas with medium to high complexity. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Understands and communicates impact of all relevant enterprise/regulatory led initiatives. Strong analytical and problem resolution skills. Strong organizational skills. Strong collaboration and relationship management skills. Self-starter, able to establish relationships and transcend multiple cross functional/departmental boundaries. Proven ability to apply strategic thinking to multiple, complex organizational and business issues, and has ability to translate into practical plans for project execution. Project management skills. Knowledge and working understanding of systematic auditing standards, theories, concepts, and terms. High sense of urgency with ability to drive results. Excellent verbal written communication/presentation skills. Effective multi-tasking and prioritization skills. Ability to work across business groups and in a team environment. Ability to handle diverse workload and tight schedules. Knowledge of management of SPPPs and regulations. Able to be highly confidential. Proficient with computers to include the utilization of software programs such as Visio, Word, Excel, Power Point, Outlook, Teams, and SharePoint. Ability to work in a team environment. Manages stress and/or fast pace effectively. Excellent problem-solving skills. EDUCATION & EXPERIENCE Bachelor’s Degree or greater discipline related to systems management, business management, finance, or other applicable field of study. Minimum of 10 years of experience in best business practices, strategic initiatives, business management, auditing, or other applicable roles. Construction & Engineering industry required. Data Center construction & engineering preferable.   Position Requirements PHYSICAL REQUIREMENTS Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. Able to lift and carry up to 20 lbs.   WORK CONDITIONS Extensive daily usage of workstation or computer. This role is expected to be remote for the foreseeable future, with an occasional need to be on-site in a shared space. SPECIAL REQUIREMENTS Minimum travel possible Must possess a current, valid state-issued driver’s license.   Shift Days   Exempt/Non-Exempt   Position Business Operations Controls Manager   Number of Openings 1   Exempt/Non-Exempt Exempt   Hiring Manager(s)   Location NTT Global Data Centers Americas, Inc., Sacramento   About the Organization Global Data Centers is a division of NTT Ltd. and incorporates DPA, e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other NTT Communications group Data Center divisions. Our combined global platform is one of the largest in the world, with over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier-one global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centers. NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation. All applicants for employment will be subject to pre-employment drug testing, a criminal background check and education/employment verification. Additionally, some positions require a review of driving records, credit checks, and/or successful completion of the federal governments 'Public Trust' background screening.   EOE Statement NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information and characteristics, marital status and registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.   This position is currently not accepting applications. 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