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Extended Coverage Driver Manager 



This position is responsible for the extended coverage management of drivers.  This position also is responsible for meeting or exceeding all required metrics, maximizing revenue and minimizing costs, and meeting or exceeding the customer’s service needs.  This position will provide leadership to driver team members by modeling USA Truck’s core values.



Effectively manage assigned boards by focusing on key aspects (hours of service, transit time, driver performance, customer requirements, safety compliance, etc.).

Communicate and help facilitate resolution of driver conflicts, problems, and requests such as home time, equipment, and load assignments.

Report any incomplete or inefficient boards passed to you from the daytime team to management.

Notify management promptly when issues arise that you cannot resolve.

Monitor pickups and deliveries for service failures and proactively alert the necessary parties when a load is in jeopardy of failing.

Position Requirements

Qualifications and Education Requirements

High school diploma or equivalent

Excellent written, verbal, and interpersonal communication skills


Preferred Skills

Proficient at Microsoft Excel and Word 

Ability to work in a team environment to continuously improve results.  

Ability to coach drivers on key areas of needed improvement.

Ability to promote a culture of trust and safety.


Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

Remain in a stationary position for extended periods of time.

Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.

Occasionally ascend/descend stairs and move up to 20 pounds of office objects.

Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.

Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.

Travel domestically as necessary.

Full-Time/Part-Time Full-Time  
Position Extended Coverage Driver Manager  
Close Date  
Exempt/Non-Exempt Exempt  
Open Date 10/21/2020  
Location CarlisleTerminal  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.

This position is currently accepting applications.

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