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Human Resources Assistant - Part Time 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description

Job Title:            Human Resources Assistant – Part Time

Department:       Human Resources

Reports to:         Vice President, Human Resources

FLSA Status:      Non-Exempt

Summary:  Individual in the job is responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace.  This position provides administrative support to day to day operations of human resources ensuring the efficient delivery services related to accuracy of employee data records, salary payments and salary adjustments, recruitment processes and benefits administration.  HR Assistant works closely with the HR department, finance and accounting department and other departments and retail services/branches throughout the organization providing member/people focused and effective HR support service to the organization to achieve the organization’s goals and objectives.

Essential Duties and Responsibilities include the following: 

Recruiting and Staffing logistics:

  • Post job advertisements, assist in screening applicants, coordinate interviews, and administer pre-employment testing as required.
  • Prepare all employee communication related to new hire announcements, changes and termination.
  • Assists with the new hire process (includes organizing file, processing new hire paperwork and sending service central tickets).

Benefits Administration and Recordkeeping- Billing and Recordkeeping:

  • Assist employees with benefit (Health, Supplemental and Retirement) inquiries; assist in guiding them to the right TFCU resources.
  • Assist with the coordination of the wellness and health program to include event coordination, reporting and communication; and any related employee services.
  • Support in the completion of benefits enrollment/changes by established deadlines.  Must add or remove employees based upon status changes i.e. hour changes, new hires, open enrollment, life status changes and terminations.
  • Participates in all phases of the annual Open/Re-Enrollment process including benefits enrollment documentation, proper communication, and education to all the employees.
  • Reviews, verifies, and processes for payment all monthly benefits insurances invoices.
  • Assists in handling worker's compensation claims, ensuring proper and timely documentation is submitted.
  • Serves as a backup in the management of the FMLA program and any related leave program.
  • Assists with retirement process of a Tropical employee.

Human Resources Communication

  • Assist employees in the interpretation and clarification of HR policies and procedures.
  • Maintenance and/or update internet page/ HR calendar.
  • Create/update and post monthly anniversary and birthday lists.
  • Tropical Service Champion Program and Employee Recognition Programs
  • Assist with the coordination committee meetings and participation,
  • Prepare the announcements of the winners and generate PAF for payroll entries;
  • Coordinate Anniversary awards including ordering and distribution;
  • Ordering gifts for employee events (hospitalization, births and bereavement) and appropriate distribution of these gifts.

HR Records Administration

  • Maintain historical and current employee files and the HR records filing system in accordance to retention procedures.
  • Assist with maintenance/update compliance labor law posters of all locations
  • Initiate notification of employee changes in Service Central tickets and ensure closure/completion by appropriate departments.

Training Coordination:

  • Coordinate the delivery method, communication, and tracking of all organizational compliance training.
  • Assist Subject Matter Expert/Trainer with content presentation and assists with updates as needed.
  • Assists SME’s and serves as a HR back-up in identifying the appropriate delivery locations and dates and coordinates all logistics, equipment, scheduling, invitations, and attendance monitoring.
  • Assist with training other activities for the employees, which can include presenting open enrollment or policy and procedures information.

Other HR Related Activities:

  • Processes HR related invoices and orders departmental supplies, ensure expenses are contained and assist in cost control and expense reduction activities.
  • Support an employee-oriented company culture program that emphasizes quality, continuous improvement, and high performance.
  • Keep up to date with current, new and upcoming Federal, State and local rules, regulations and guidelines that affect human resources.
  • Keep current with changes within the organization and be able to support the HR team in responding to all types of basic inquiries such as payroll, training, recruitment, performance management, etc.
  • Analyze and identify trends and activities in the areas of employee relations/communication, benefits and recruiting and recommend based on research alternatives for improvement.
  • Assist with training activities for the employees, which can include developing and/or preparing for a class and presenting the information.
  • Contribute to HR projects.
  • Ensure their individual professional development.


  • BSA Compliance - every employee is required to uphold the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures.  Specific functions within TFCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.
  • In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Departments.
  • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Fair Lending and Credit Card Act. 
  • Comply with all TFCU policies and procedures to ensure compliance with such regulations.

Performs other duties as required with or without accommodation.

Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent interpersonal, organizational, problem-solving and analytical skills.
  • Must be able to present information in presentation format, forms, table and spreadsheets.
  • Must be able to operate under pressure.
  • Excellent verbal and written communication skills to build relationships in order to serve our employees throughout the organization, and external vendors effectively.
  • Must be able to meet deadlines in a timely manner and understand the urgency of tasks performed and the impact on the employee and the organization.
  • Must demonstrate and prove ethical management of sensitive and confidential matters related to employee relations and any other HR activities.

Education and/or Experience: Bachelor’s Degree in Human Resources Management or Business Management preferred. Minimum of one year proven, verifiable working experience in Human Resources, in at least one of the following human resource functions: Recruitment and Selection, Employment Benefits Administration and/or Training and Development.

Working knowledge of personal computers utilizing Microsoft Office – Outlook, Word, Excel, PowerPoint and Visio is required. Knowledge of an HRIS database preferred, e.g., PeopleSoft, Ultimate Software, Ascentis or any related/similar software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  
Location Miramar, FL  
About the Organization Tropical is a not-for-profit, member-owned and member operated financial cooperative, serving South Florida since 1935. We operate a fun, and family-oriented work environment where every employee has the opportunity to learn and grow in their career and move up within the organization. It's an organization that values your contributions and rewards you for your performance. TFCU has proven to be an organization that is dedicated not only to TFCU's success, but the success of its employees and the financial success of our members.  

This position is currently accepting applications.

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