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Servicing Administrative Assistant, Treasury & Capital Markets 


RCN Capital's Treasury & Capital Markets team is looking for a part time Servicing Administrative Assistant to liaise between the Treasury and Loan Servicing teams. The Servicing Administrative Assistant will be responsible for working with Loan Servicers to communicate changes, solutions, and concerns relating to RCN's investor partners and customers. In addition, this role will provide phone and email support, will take an active role in resolving issues, and will be responsible for tracking all issues or concerns and ensuring that the problem is resolved. The ideal candidate will have exemplary written and verbal communication skills, proficiency in MS Office tools including Outlook, Word, and Excel, and will be adept at using critical thinking skills to resolve problems in a fast-paced environment.

Primary Responsibilities:

  • Provide coordination between our Loan Servicers, RCN Capital's investor partners, and RCN's customers
  • Assist RCN's partners and customers over the phone and via email
  • Log all issues reported and assist in communicating resolutions to those issues
  • Maintain consistent tracking of complaints and concerns relating to Loan Servicing and follow up as needed
  • Assist in the remediation of any issues that arise
  • Additional tasks and projects as assigned
Position Requirements
  • Excellent written and verbal communication skills
  • Strong critical thinking and problem solving skills
  • Proficiency using MS Office tools such as Excel, Word, and Outlook
  • Strong attention to detail and multitasking skills

Required Experience:

  • At least one year of experience in a professional office setting
  • Experience working in banking, lending, or real estate preferred


  • H.S. Diploma or equivalent required
  • Associate's degree in Business, Communications, or related field preferred


  • Part Time
  • Monday-Friday, day shift
  • Approximately 25 hours per week
Full-Time/Part-Time Part-Time  
Shift Days  
Division RCN Capital  
Exempt/Non-Exempt Non-Exempt  
Req Number ACC-20-00003  
Location Hartford County - RCN  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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