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Per Diem Medical Office Assistant 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Seeking a Per Diem Office Assistant for a solo Pediatric Office in the Riverdale section of the Bronx, NY.  Medical Office Experience required.

Schedule will be Monday – Friday 9:00am – 4:30pm. Pay rate will be $15.00 - $16.00 per hour depending on level of experience

Front Office Responsibilities

  • Make appointments in a timely fashion, keeping patient preference of time and day in mind when making the appointment
  • Take messages about medical questions and relay to the Dr.
  • Connect patients to a member of the billing department when requested
  • Faxing and Scanning Documents
  • Obtaining Insurance Referrals
  • Greet patients when they approach the front desk and ask for their name and appointment time
  • Verify address, insurance, email address and phone number in they system and correct if either need to be updated
  • Scan insurance card if a copy is not in they system
  • Have patient sign financial policy or HIPAA statement if not signed
  • Give patients the update history questionnaire for well visits or paper copies of developmental questionnaires
  • Direct patients to billing if there is a balance on the account
  • Mark patient arrived
  • Mark patient checked out
  • Look in superbill to see if patient will be due for follow up—make follow up appointment when necessary
  • Collect copayments and balances in the form of check, cash, or credit card
  • Maintain a smiling face and a positive attitude when interacting with patients
  • Maintain HIPAA confidentiality and sensitivity when talking to or about patients
  • Help with calling for appointments reminders and rescheduling
  • Provide care in a patient-centered manner
  • Demonstrate excellence in both internal and external customer service
  • Other duties as assigned

Back Office Tasks

  • Assisting the doctor with work pertaining to the patients
  • Maintaining sufficient supplies and ordering as needed
  • Cleaning rooms between patients
  • Managing supplies of vaccines
  • Assisting in laboratory tests

Organizational Duties and Responsibilities

  • Performs duties to support the goals and objectives of Boston Children’s Health Physicians in its efforts to provide quality service and patient satisfaction
  • Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
  • Complete annual corporate compliance training
  • Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
  • Ensure and/or remain in compliance with local, state and federal regulation
Position Requirements

NextGen experience is a plus but we will train. Recent experience in a medical office is preferred. Candidate must demonstrate excellent organizational skills.

Location Dr. Robin Schiff Office  
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Req Number CLE-20-00005  
Number of Openings 1  

This position is currently accepting applications.

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