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Release of Information Specialist - Site Floater 

Full-Time/Part-Time Full-Time  
Location Orlando Processing Center ROI  
Zip Code 32809  
Schedule Monday - Friday, 8:00am - 5:00pm  
Pay Rate $14.00 - $16.00 per hour  

Position Summary

Under the direction of the Operations Managers and the general instruction of the Facility Contact at an assigned facility or at the STAT Centralized Processing Center (CPC), the Release of Information Specialist - Site Floater is responsible first for the duties and responsibilities of the Release of Information Specialist position. In addition, the Release of Information Specialist - Floater performs slightly more complex tasks at full service ROI location. A Release of Information Specialist - Floater may also assist in training and providing coverage at various sites.

Essential Functions

  • Travel to assigned STAT Release of Information sites to provide coverage as needed (up to 75% travel). Will provide all of the required coverage at each particular site as required.When not traveling to assigned sites for coverage, will be based out of the STAT CPC.
  • Maintains a high level of professionalism and good rapport with clients.
  • Informs the Supervisor, in his/her absence, the Operations or Regional Manager, of all issues, complaints, incidents, etc. immediately.
  • Performs work at assigned site(s) or CPC in accordance with the facility specific procedures and STAT policies and procedures.
  • Maintains confidentiality by keeping all information seen and heard in the facility in the strictest confidence.
  • Maintains productivity, quality and assures customer service standards.
  • Answers and conducts business on the telephone routinely while maintaining excellent customer service skills.
  • Authorizing Process: a. Reviews Release of Information requests for validity according to applicable state or federal statutes. Returns inappropriate authorizations, and requests to the requester. b. Reviews the requests to determine which records are being requested. c. Looks up medical record numbers, fills out guides and pulls medical records, if so directed.
  • Copying Process: a. Scans the medical record and chooses the appropriate information to be photocopied, if so directed. b. Copies the appropriate pages for the requested records, if so directed. c. Re-assembles the charts (files) for re-filing. d. Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure. e. Documents the release of information in the patient medical record or other means determined by the facility.
  • Invoicing Process: a. Calculates the amount to be billed to the requester and prepares the invoice, if so directed. b. Certifies the copies of medical records when requested, if so directed. c. Prepares copies for mailing, by weighing and affixing postage or by processing the mail through the facility Mail Room, if so directed.
  • Attends mandatory employee in-service meetings and/or training sessions, if so directed.
  • Reports to work as scheduled and complies with Attendance Policy.
  • Expected to frequently use the following equipment: Computers, Keyboard, Scanner, calculator, copy machine, phone (with voice mail), fax machine, and other general office equipment.
Position Requirements

Job Requirements

  • Must have prior experience in ROI / Medical Records
  • Must be open to 75% - 100% travel with overnight stays


  • High School Graduate or General Education Degree (GED)


  • Six months to one year of related Release of Information experience

Computer Skills:

  • Basic Computer Functions: Keyboard, Data Entry

Other Requirements:

  • Prior HIPAA Knowledge Preferred, Medical Terminology class is strongly encouraged
Exempt/Non-Exempt Non-Exempt  
Position Release of Information Specialist - Site Floater  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
EmpID None Specified 

This position is currently accepting applications.

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