Share Email Opening Title Loan Servicing Specialist II  Category Loan Services   Description The Loan Servicing Specialist II will be responsible for all servicing related loan transaction records, including but not limited to payment application and history, escrow transactions, customer inquiries, complaint resolution, credit bureau reporting, investor records and regulatory compliance. In addition: Must maintain a high level of accuracy and provide proactive communication and support to all stakeholders. Provide mentorship and support to other Loan Servicing Specialists on the technical aspects of the position. May conduct post-reviews in assigned areas of loan servicing as directed by management. Serve as a resource to the frontline for loan servicing questions. Must deliver Incredible Customer Experiences (I.C.E.).  A high degree of resourcefulness and accuracy is required in this position to ensure the bank does not incur financial losses due to incomplete or inaccurate information. Education/Experience 5-8 years of experience preferred. Associate degree (A. A.) or equivalent from two-year college or technical school or equivalent industry training or experience related to mortgage lending, processing and compliance. Other Desired Qualifications Excellent written and oral communication. Skill to thrive in a demanding atmosphere. Capable to coordinate multiple and changing tasks and priorities. Ability to support and implement change. Perks The role is a full-time hourly position 40 hours per week with OT as needed. Position is loacted at the 17th Ave branch in Wausau. Eligibilty for the benefit offerings - details at https://incrediblebank.mybenefitsapp.com/   Location Wausau, WI   About the Organization At IncredibleBank, we believe in our employees, our customers, and the impact we make in our communities. When your name is Incredible, it's a lot to live up to! And we feel it. Because of that, we continually look to raise the bar, expect more out of ourselves and each other, break out of "traditional banking," and make our mark in an industry that needs a good shake-up! It's #HowWeIncredible   EOE Statement IncredibleBank is an Equal Opportunity Employer. We will consider applicants for our positions without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.   This position is currently not accepting applications. To search for an open position, please go to http://IncredibleBank.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Director of Loan Services and Investor Reporting in Wausau, WI Posted on: 4/17/2024 [Apply Now] Other Jobs Within 60 Miles Director of Loan Services and Investor Reporting in Wausau, WI Posted on: 4/17/2024 [Apply Now] Customer Experience Specialist in Merrill, WI Posted on: 3/26/2024 [Apply Now] Customer Experience Specialist in Wausau, WI Posted on: 3/20/2024 [Apply Now] Customer Experience Specialist in Weston, WI Posted on: 3/25/2024 [Apply Now]

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