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Title

Fleet Operations Specialist 

Description

PURPOSE.

This position is responsible for coordinating activities for a fleet of drivers to assist in meeting or exceeding safety practices and measurements, required operating metrics, and providing service that will meet or exceed the customer's service needs. This position will provide leadership to driver team members by modeling USA Truck's core values.

PRINCIPAL ACCOUNTABILITIES

  • Responsible for timely identification and communication of potential Driver safety compliance issues including, but not limited to, HOS violations, Drive Cam events, drug and alcohol testing, terminal route-through and maintenance issues.
  • Communicate with Driver Manager and Team Lead as necessary for issues requiring Drivers to change an existing or future load plan.
  • Monitor and effectively coach Driver Team Members through use of Drive Cam technology.
  • Focus on driver retention by building strong relationships with each Driver, monitoring performance, and keeping Drivers informed and motivated.
  • Work with Fuel Management department to monitor fuel purchasing and idle time efficiency. Communicate and coach Drivers to achieve company goals in these areas.
  • Ensure assigned fleet of drivers are in compliance with all FMCSA regulations.
  • Identify and remediate missing documentation, Comdata card issues, trailer errors, etc.
  • Communicate and help facilitate resolution of driver conflicts, problems, and requests such as home time, pay, equipment, and load assignments.
  • Coordinate PM's, route-throughs, and freight relays as necessary to meet commitments.
  • Provide training, counselling and remedial actions for HOS compliance
  • Facilitate and provide training, guidance and support to Telematics installation and training for Driver Team Members as necessary to support a successful transition.
  • Utilize operational reports and metrics to ensure operating effectiveness.
  • Meet deadlines and deliver exceptional service through positive engagement and patience.
 
Position Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • High school diploma or equivalent required.
  • Excellent written, verbal, and interpersonal communication skills.

PREFERRED SKILLS

  • General knowledge of DOT regulations
  • Experience in a management role
  • Proficient at Microsoft Excel and Word
  • Analytical skills and attention to detail
  • Ability to work in a team environment to continuously improve results
  • Ability to coach drivers on key areas of needed improvement
  • Ability to promote a culture of trust and safety
 
Full-Time/Part-Time Full-Time  
Position Fleet Operations Specialist  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Open Date 10/6/2020  
Location Waxahachie Terminal  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

 
EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.
 

This position is currently accepting applications.

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