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Project Manager - Professional Services 

EOE StatementAscentis is proud to be an Equal Opportunity Employer.
 
Description

As a Project Manager on our Professional Services team, you will learn the foundational skills of the Ascentis Project Manager role while managing 20 plus client implementations. Ascentis takes a very consultative and analytical approach when implementing our clients. Our primary goal is to guide our clients in analysis of their current processes and business needs with an eye towards elevating them to another level. Centered around our cultural norms, you will deliver an unsurpassed client experience.

Cultural Norms:

What are the general responsibilities of the position?

Client Facing:

  • Main Point of contact for customer Recruiting, HR, Payroll and Time product launches 
  • Understand overall client strategic intent and direction and serve as primary point of contact throughout implementation
  • Develop implementation schedule and resource allocation plan
  • Manage overall customer relationship and satisfaction during all phases of the implementation process

 

Internal Facing:

  • Work with implementation consultants to ensure internal processes and client-facing documents are current and in support of corporate goals. 
  • Verify consultants are upholding internal processes to ensure consistent operations
  • Identify and bring in resources as required for quick response to client issues raised during the implementation phase
  • Document vital client communications

 

Time Allocation / Prioritization:

  • Prioritize client issues, activities, on-going deployments 
  • Develop and coordinate all implementation schedules and resource allocation across all product implementation teams
 
Position Requirements

What are we looking for in a candidate?

  • Minimum 2 years experience in an external facing customer support/project management role
  • Experience with producing/maintaining detailed project plans
  • Experience working in a fast-paced team environment
  • Strong oral and written businesses communication skills
  • Ability to prioritize issues /escalations and manage multiple projects simultaneously
  • Quick analysis, troubleshooting and problem resolution skills
  • Highly organized with exceptional follow through
  • BA/BS or equivalent experience in Human Resource Management and/or Project Management
 
Location Minneapolis  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!





We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!





Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!







 

This position is currently not accepting applications.

To search for an open position, please go to http://AlliedLubeInc.appone.com



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