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Part Time Medical Receptionist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Seeking a Part Time Medical Receptionist in Washingtonville, NY.  Position will be 23 hours per week and the pay rate will be $14/hr.

Duties and Responsibilities

Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
Complete annual corporate compliance training
Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
Ensure and/or remain in compliance with local, state and federal regulation
Essential Tasks, Duties and Responsibilities

Phone Responsibilities

Make appointments in a timely fashion, keeping patient preference to clinician and patient preference to time of day in mind when making the appointment
Connecting patient to the nurse when there is an urgent need
Take messages from patients regarding billing concerns

Check in responsibilities

Greet patients when they approach the front desk
Verify patients have pre-registered for appointment on Phreesia
Verify patient demographics in Phreesia and Nextgen, update as needed
Scan insurance card if a copy is not in NextGen
Have patient sign financial policy or HIPAA statement if not signed
Direct patients to billing if there is a balance on the account
Sign patients up for the Patient Portal
Mark patient arrived

Check out responsibilities

Mark patient checked out
Schedule follow up appointments when necessary
Collect copayments and balances in the form of check, cash, or credit card

General front desk responsibilities

Maintain a smiling face and a positive attitude when interacting with patients
Maintain HIPAA confidentiality and sensitivity when talking to or about patients
Provide care in a patient-centered manner
Attend medical home meetings
Participate in pre-visit planning
Demonstrate excellence in both internal and external customer service
Other duties as assignedâ€

Position Requirements

Minimum Experience and Licensure Requirements

  • High school degree or equivalent required
  • Pediatric experience preferred
Location Washingtonville Pediatrics  
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Req Number FRO-20-00053  
Number of Openings 1  

This position is currently accepting applications.

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