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Title

Background Investigator Processor  

Description

PURPOSE

This position is responsible for completing investigations into Class A CDL Driver candidates seeking employment. This includes investigations of employment history, driving record, accident record, and drug testing history in compliance with Federal Motor Carrier Administration regulations. Incumbent will also complete other background investigations in accordance with company policies.

PRINCIPAL ACCOUNTABILITIES

  • Responsible for verifying candidate data and information.
  • Responsible for conducting complete 10-year work history investigations of prospective drivers using Department of Transportation (DOT) guidelines.
  • Responsible for conducting complete and thorough investigations of driving record, accident history, and drug testing history of prospective drivers using Department of Transportation (DOT) guidelines.
  • Conducts investigations per company's criteria thru electronic submission, phone interviews, email, fax, and correspondence.
  • Responsible for thorough completion of other pre-employment background investigations in accordance with company policy
  • Notifies Recruiting Manager immediately of any discrepancies that may disqualify a driver as per DOT regulations and/or company guidelines.
  • Responsible for data entry of new drivers information within applicant tracking system
  • Updates driver information thru electronic submissions to applicant tracking system.
  • Contribute to building a positive team spirit and build morale and group commitment to goals and objectives
  • Be recognized by team, peers, and drivers as a key supporter
  • Other duties may be assigned to meet business needs
 
Position Requirements

Qualifications and Education Requirements

  • High school diploma or equivalent required.
  • Experience in high volume and fast pace work environments.
  • Experience in roles with strong attention to detail and ability to prioritize workload.

Preferred Skills

  • Ability to deliver exceptional service.
  • Ability to maintain strict levels of confidentiality in handling sensitive information.
  • Excellent Customer Service skills.
  • Intermediate data entry skills.
  • Ability to deliver exceptional service through positive engagement and patience.
  • Ability to work in a team environment to continuously improve results.
  • Ability to promote a culture of trust and safety.

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

  • Remain in a stationary position for extended periods of time.
  • Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
  • Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
  • Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
  • Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
  • Travel domestically as necessary.
 
Full-Time/Part-Time -unspecified-  
Position Background Investigator Processor  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Open Date 9/28/2020  
Location USA Truck General Office  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

 
EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.
 

This position is currently accepting applications.

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