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Medical Records Clerk 

Full-Time/Part-Time Full-Time  
Location Carlsbad Medical Center  
Zip Code 88220  
Schedule Monday - Friday, 8:00am - 4:30pm  
Pay Rate $13.00 - $15.00 per hour  

Medical Records Clerk

Position Summary:
The Medical Records Clerk is responsible for processing all medical records requests through prompt and courteous service in a fast-paced, high volume, customer focused environment. ROI Specialists are also responsible for ensuring accuracy and safeguarding patient's right to privacy by adhering to company policy and HIPAA regulations.

Essential Functions:

  • Maintains a high level of professionalism and good rapport with clients
  • Informs the Supervisor, in his/her absence, the Operations or Regional Manager, of all issues, complaints, incidents, etc. immediately
  • Performs work at assigned site(s) or CPC in accordance with the medical facility specific procedures and STAT policies and procedures
  • Maintains confidentiality by keeping all patient and medical information seen and heard in the facility in the strictest confidence
  • Maintains productivity, quality and assures customer service standards
  • Answers and conducts business on the telephone routinely while maintaining excellent customer service skills

Authorizing Process:

  • Reviews Release of Information requests for validity according to applicable state or federal statutes
  • Returns inappropriate authorizations and request or requester
  • Looks up medical record numbers, fills out guides and pulls medical records, if so directed
  • Reviews the requests to determine which records are being requested

Copying Process:

  • Scans the medical record and chooses the appropriate information to be photocopied, if so directed
  • Copies the appropriate pages for the requested records, if so directed
  • Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure
  • Documents the release of information in the patient medical record or other means determined by the facility

Invoicing Process:

  • Calculates the amount to be billed to the requester and prepares the invoice, if so directed
  • Certifies the copies of medical records when requested, if so directed
  • Prepares copies of mailing, by weighing and affixing postage or by processing the mail through


Position Requirements

Job Requirements



  • High School Graduate or General Education Degree (GED)


  • Six months to one year of related Release of Information experience

Computer Skills:

  • Basic Computer Functions: Keyboard, Data Entry

Other Requirements:

  • Prior HIPAA Knowledge Preferred, Medical Terminology class is strongly encouraged

$13.00 - $15.00 per hour

Exempt/Non-Exempt Non-Exempt  
Position Medical Records Clerk  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
EmpID None Specified 

This position is currently accepting applications.

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