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Title

Sales Operations Analyst L3  

Description

POSITION SUMMARY: BASIC FUNCTION

The Sales Operations Analyst is accountable for the creation and distribution of forecasts and reports to support the Sales Team and Executive Management. In addition, this position manages the monthly Sales order, booking, forecasting and provides analysis and measurement metrics for the Sales, Marketing and Management. Provides operations support for account management and process/tool enhancement as well as training. Regular, predictable attendance is essential for satisfactory performance.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Administers, audits and coordinates sales forecasting processes, monthly, quarterly and annually for current and future data center site expansions.
  • Attends and participates in the sales meetings; contributes to the team based on his or her knowledge and experience in Sales Operations and Process improvements.
  • Reviews incoming orders for accuracy, accountability and adherence and support for Sales Team with unique client requirements.
  • Manages SalesForce.com and creates reports as needed to support sales analysis requests.
  • Maintains and updates the PQR and posts to Salesforce.
  • Follows up with Sales staff from exceptions reporting to correct inaccurate data.
  • Works with the sales team to develop and enhance processes and rolls out changes and training to the Sales Team providing consistent processes in multiple locations.
  • Conducts and chairs internal and external meetings, agendas and follow up items.
  • Provide Sales Team, Sales Engineering and Service Delivery with support to facilitate new and change orders and resolves issues and or roadblocks for the Sales Team.
  • Serves as Oracle liaison for support, training, research and enhancements for Sales and Service Delivery.
    1. documents and implements business processes, workflows and business system enhancements.
    1. Salesforce setup and deal registration management
    1. response coordination and proposal management for Partners/Broker
    1. process/workflow optimization and report development
    2. system implementations and SalesForce integrations projects.
    1. Sales Incentive Plan (SIP) analysis, review, roll out, presentation and training for team members.
    1. input into the end-to-end quota setting process including budgeting, analyzing and reporting on expected sales and business results.


    KNOWLEDGE, SKILLS & ABILITIES
  • Excellent MS Office suite skills required (Excel, PowerPoint, Project, Word and Acrobat).
  • Strong Salesforce.com and Sharepoint skills required
  • Oracle knowledge preferred.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Ability to learn new software applications as required.

EDUCATION & EXPERIENCE

  • Bachelor's Degree or equivalent education and/or relevant work experience required
  • A minimum of five plus (5+) years of experience in sales operations.

  • PHYSICAL REQUIREMENTS
  • Primarily sitting with some walking, standing, and bending.
  • Able to communicate and make presentations before an audience.
  • Able to hear and speak into a telephone.
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
  • Able to lift and carry up to 20 lbs.

WORK CONDITIONS

  • Typical office environment with extensive daily usage of a computer or workstation.
  • This role is expected to be remote with an occasional need to be on-site in a shared space.

 
Position Requirements

SPECIAL REQUIREMENTS

  • Must possess a current, valid state issued driver’s license.
  • Must be comfortable working in a highly critical, fast paced environment with shifting priorities
 
Shift Days  
Exempt/Non-Exempt  
Position Sales Operations Analyst L3  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Hiring Manager(s)  
Location NTT Global Data Centers Americas, Inc., Sacramento  
About the Organization Global Data Centers is a division of NTT Ltd. and incorporates DPA, e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other NTT Communications group Data Center divisions. Our combined global platform is one of the largest in the world, with over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier-one global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centers.







NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.











All applicants for employment will be subject to pre-employment drug testing, a criminal background check and education/employment verification. Additionally, some positions require a review of driving records, credit checks, and/or successful completion of the federal governments 'Public Trust' background screening.











 
EOE Statement NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information and characteristics, marital status and registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.  

This position is currently not accepting applications.

To search for an open position, please go to http://RagingWire.appone.com




 


 
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