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IT Business Analyst 

Division BAK  
Location Springfield, MO - BAK  


 BAK a Truck Hero company, has led the truck accessories industry with new and innovative truck bed cover concepts that emphasize style, quality, durability and functionality for our customers. We remain committed to providing the highest quality engineered products, shortest lead times, world-class customer service and best warranties in the industry!

We offer our employees’ competitive pay and benefits, training, and an opportunity for advancement with BAK. We seek individuals interested in working in a positive, team-based environment who are committed to producing top quality products in a safe and productive manner. We welcome new employees who seek to advance their careers and be part of BAK’s exciting future. Join our winning team!

 The IT Business Analyst is a dynamic role that has exposure to all business lines and IT related projects, creating a highly varied and exciting work environment as the analyst will be challenged to solve complex, business critical issues within the operation. This position will require the individual to be a self-managed, naturally curious individual who is pursuing a fast paced, challenging environment in which to develop their skills.

Primary Responsibilities:

  • Understand core systems such as ERP, WMS, and EDI.
  • Translate customer requirements into a technical design with the development team.
  • Serve as a key liaison to other departments that have specific business functions.
  • Collaborate with other departments to identify, document and communicate business needs and provide IT solutions.
  • Train department end-users in the use of IT software.
  • Provide an environment of trust, transparency, and camaraderie across the IT support organization and throughout the company.
  • Work collaboratively with people across the organization.
  • Plan, analyze and validate business needs both functional and technical.
  • Analyze current and future business systems to determine if they align with the company goals and objectives.
  • Plan and facilitate end-user documentation and testing.
Position Requirements


  • Strong communication & influencing skills.
  • Strong analytical, critical thinking and problem-solving skills.
  • Excellent organizational skills with the ability to team with others to develop and implement complex projects.
  • 2+ years as a business analyst.
  • 2+ years of experience utilizing an ERP system.
  • Past experience in developing and utilizing SQL.
  • Expertise in mapping as-is and future state processes.
  • Experience in the entire SDLC lifecycle.
  • Experience with Microsoft Project, Office and Visio.
  • Experience in developing and maintaining work instructions and end-user manuals.
  • Experience in creating functional design documents.
  • Understanding of processing such as an order to cash, procure to pay, warehouse management a plus.
  • Bachelor Degree in Computer Science or related field or equivalent combination of education and experience is required.

Pay and Benefits:

  • BAK offers competitive pay and the opportunity for annual increases based on job performance.
  • Comprehensive medical, dental, and vision health insurance.
  • A matched 401k savings program to plan and save for your retirement.
  • Paid vacation and time off to ensure time with your family and a work/life balance.
  • Educational assistance to continue in college or pursue other skills and further your career.
  • Discounts on great Truck Hero products for you, your family, and friends.

What’s next?:

  • Please take a moment to provide us your resume and/or complete our online application. You will quickly receive an acknowledgment that you applied and we will follow up with you again shortly.
  • Check us out at and!
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Open Date 9/23/2020  
Req Number INF-20-00006  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  

This position is currently accepting applications.

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