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Title

Revenue Services Specialist 

Description

PURPOSE

This position is responsible for maintaining Daily Sales Outstanding, achieving high billing accuracy, and meeting collection goals.

PRINCIPAL ACCOUNTABILITIES

  • Prompt communication with customers to resolve disputes while ensuring the receipt of payments in a timely manner.
  • Partner with Cash, Operations, Brokerage, and Sales to continuously improve accuracy and efficiency for revenue related issues.
  • Timely and accurate audit and adjustments of all short/over payments received by customers.
  • Minimize past due invoice and revenue adjustments.
  • Determine and correct root cause of all disputes, overpayments and underpayments.
 
Position Requirements

Qualifications and Education Requirements

  • High School Diploma or equivalent
  • 1 year of customer service experience

Preferred Skills.

  • Working knowledge of Microsoft Excel
  • Ability to deliver exceptional service through positive engagement and patience.
  • Ability to work in a team environment to continuously improve results.
  • Ability to promote a culture of trust and safety.

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

  • Remain in a stationary position for extended periods of time.
  • Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
  • Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
  • Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
  • Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
  • Travel domestically as necessary.
 
Full-Time/Part-Time Full-Time  
Position Revenue Services Specialist  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Open Date 9/18/2020  
Location USA Truck General Office  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

 
EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.
 

This position is currently accepting applications.

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