Share Email Opening Title Administrative Assistant - Certification and Credentialing Services  Description Job Summary: The Administrative Assistant for Customer Service in the Certification and Credentialing Services Department performs day-to-day administrative tasks and provides support in accordance with the National Board for Certified Counselors (NBCC) and the Center for Credentialing & Education (CCE) policies, processes, and procedures. Duties/Responsibilities: Answers telephone calls and provides customer service to stakeholders, internally and externally.? Performs day-to-day administrative tasks, such as maintaining files and drafting and typing correspondence. Provides customer service and maintains thorough knowledge of procedures and processes.? Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence or other material.? ? Assists with the development of workflow processes for the department to improve efficiencies.? Assists with the maintenance of all databases needed for participating universities, graduate student applications, special examination accommodations, and certification cycles.? Creates and generates reports.? Performs other duties as assigned.? Supervisory Responsibilities (if applicable): None.   Full-Time/Part-Time Full-Time   Shift Days   Exempt/Non-Exempt Non-Exempt   Open Date 9/17/2020   Location National Board for Certified Counselors   EOE Statement NBCC and Affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   This position is currently not accepting applications. To search for an open position, please go to http://NationalBoardForCertifiedCounselorsInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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