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Operations Support Engineer 

EOE StatementAscentis is proud to be an Equal Opportunity Employer.

The Ascentis Operations Support Engineer, reporting to the Support Services Manager, Hardware, is responsible for the assembly and testing to fulfill orders. Manage activities engaged in receiving, transporting, stacking, filling, shipping, and maintaining stock records in warehouse. Manage inventory, labeling and packing of materials or products.

Cultural Norms:

What are the general responsibilities of the position?

Inventory Control

  • Manage stock control: receipt, storage, retrieval and timely delivery of goods; shipment loading & transferring; document recording and data entry into system
  • Conduct inventory and maintain inventory at proper level and responsible for inventory cost
  • Prepare inventory forecast to work with vendors
  • Provide recommendation of non-useful items and declare surplus
  • Suggest items to be re-ordered
  • Planning, Organizing and Controlling of Warehouse’ overall operations
  • Issue Inventory report, IN/OUT status report, dead stock report, goods age report, consumption report to Supervisor



  • Package finished product for shipping (wrapping, boxing, labeling)
  • Responsible for quality control. No damaged product is sent out
  • Manage and maintain of warehouse items (Boxes, warehouse, supplies, shipping supplies, …etc)
  • Deliveries to post office, UPS store, or warehouse machines for repairs



  • No damaged raw material is accepted
  • Operate within standard operating procedures (SOPs)
  • Complete daily logs
  • Clean and maintain working area


Other duties as assigned

  • Support any company events and sales activities logistics
  • Support general office support
  • Program and test the timeclocks (hardware) prior to shipping to each client
    • Update clock app to the newest version
    • Connect clock to specific client ID and set up to clients specific needs
Position Requirements

What are we looking for in a candidate?

  • A great attitude - provide superior customer service, along with a proactive, positive attitude
  • Ability to work under pressure in a fast-paced, ever changing environment
  • Passionately collaborate to achieve best results

Education/experience/technical considerations:

  • Associates degree preferred or equivalent relevant experience
Location Rancho Cucamonga  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!

We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!

Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!


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