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Resident Supervisor II 

About the Organization Since 1974, Community Corrections Association (CCA) has been committed to making people the best version of themselves. We offer an effective alternative to the traditional corrections system while reducing costs to taxpayers, lowering re-arrest rates and helping people become productive members of the community.

In addition, our residents perform thousands of community service hours every year. This allows them to take pride in making a difference while benefitting the community as well.

Our success has made us the only program in the country to maintain accreditation by the American Correctional Association for more than 40 years.

Through the talent of our staff, the passion of our board of directors, and the support of our community, we will continue to grow and improve for the benefit of our clients and their families.  


Responsible for the direct supervision of clients in a structured residential program. The responsibilities of the role require a firm and fair approach, with honesty and integrity. The person must develop the respect and confidence of the residents and their team. This requires someone who is professional, responsive, and decisive in their decision-making skills and in emergency situations. The individual is required to follow established regulations and procedures, inclusive of regulatory standards and procedures. The RSII must be able to comprehend and apply core correctional practices and cognitive behavioral treatment approaches. They must be able to function well in a fast-paced and, at times, stressful environment.



  • Assure resident movement follows agency procedure.
  • Assure appointments, wake-ups, lights-out, and transportation scheduling are organized and met.
  • Monitor residents and facility for contraband, conducting pat-down searches, as necessary, as per agency policy.
  • Conduct urinalysis and Blood Alcohol Concentrations (BACs), as required.
  • Conduct hourly 0600 “eye check” of all residents and log accordingly.
  • Record complete and comprehensive notes, on all shift activities, via the facility log on the agency intranet system.
  • Enforce program rules and regulations, and follow appropriate reporting procedures.



  • Understand and adhere to procedural requirements of facility activities.
  • Conduct scheduled inspections of facility, prepare and monitor resident house assignments, and requisition necessary repairs.
  • Monitor supply inventories as required, recommend, replenishment, and maintain invoice procedures.
  • Maintain inventory of first aid and fire equipment.
  • Dispense/receive linens for residents.
  • Maintain overall sanitation of facility.
  • Oversee meal preparation and clean-up.
  • Maintain overall building security.
  • Monitor and manage facility as required assuring for lights out, visitation rules, and that activity areas are appropriately met.
  • Conduct emergency drills as required.



  • Be aware of resident treatment plans and needs, and reinforce individual treatment goals.
  • Participate in mandatory facility meetings, review necessary resident information, and participate in shift briefings.
  • Respond to emergency situations and provide crisis intervention when needed.
  • Maintain a facility atmosphere conducive to agency philosophy and humane living conditions.
  • Respond to resident needs and conflicts in a preventative fashion so as to reduce volatile situations.
  • Attend all probationary training/unit meetings/and any additional training assigned.





  • Support, cooperate, and work with other agency staff in meeting the needs of the program.
  • Provide assistance as required by supervisory staff.
  • Adhere to the Policy and Procedure of the agency.
  • Reports directly to the supervisor on duty.
  • Perform other tasks as may be assigned.


Position Requirements


  • Bachelors/Associate’s degree in Criminal Justice/Social Service field preferred or High School diploma or equivalent required.
  • Relevant job experience may be substituted for preferred college degree.
  • Must possess a valid driver’s license and a driving record that doesn’t preclude the employee from being covered by Agency liability insurance.
  • Maintain a record which does not preclude the employee from working with offenders as required by regulatory agencies.
  • Proficient with Microsoft Office or related software.



  • Prolonged periods of standing and walking.
  • Frequently required to sit, reach with hands and arms, and stoop, kneel, crouch, or crawl.
  • Must be able to lift and/or move 25 pounds.
Location Mahoning County  
EOE Statement The Companys Policy is to hire and promote individuals who best meet their requirements of available positions and to make training, transfer, promotion, pay, benefits, lay-offs, demotion or discharge decisions without regard to race, color, age, religion, sex, marital status, citizenship, national origin or ancestry, disability or veteran status as covered under the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), the Uniformed Services Employment and Reemployment Rights Acts (USERRA) and any other appropriate legislation, It is our policy to provide Equal Employment Opportunity in full compliance with all applicable laws including Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Age of Discrimination in Employment Act, the Equal Pay Act, and the state fair employment practices, laws.

Persons who believe that they have not been afforded equal treatment in accordance with this policy may contact the CEO. All complaints of unequal treatment will be fully investigated and corrective action taken where required.  
Full-Time/Part-Time Full-Time  
Position Resident Supervisor II  
Open Date 9/14/2020  

This position is currently accepting applications.

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