Patient Scheduling Representative Opportunity
Are you interested in stepping into the healthcare industry? Do you have a passion for helping others and providing the highest level of customer service? Want to join a great company and work from home?
If so, we want you on our team at T2 Flex Force! We are looking for full-time Patient Scheduling Representatives. Patient Scheduling Representatives provide call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.
Prerequisites for employment will be a clear Background Check and Medicare Fraud Check.
This is a limited position, resumes received within the first 12-24 hours will receive preference.
THE RESPONSIBILITIES:
- Collecting all required patient information, including scheduling, pre-registration, and insurance verification
- Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
- Obtaining and accurately entering necessary demographic, clinical, and billing information
- Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
- Collecting copays and payment information when necessary
- Processing required information according to client policies and procedures
- Providing professional, compassionate and concierge-like service to patients
THE PERKS:
- Career development advancement
- Competitive benefit package including a 401(k) match, medical/dental/vision insurance
- Extensive training and learning opportunities
- Knowing that you make a difference everyday
- Paid time off and holidays
- Positive work culture and great team of people
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