Share Email Opening

Executive Host  

Category Marketing Player Development  

Generate gaming revenue at an acceptable margin through the development and relationship building of existing and potential high worth players.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


  • Responsible for managing a list of assigned high worth players.
  • Build relationships with target high worth players using contact strategy through various communication methods; such as but not limited to telephone, mail, e-mail and personal contact at on and off property events.
  • Responsible for meeting quarterly and yearly revenue goals (as defined by management) against benchmarks established for hosted players for number of trips, theoretical worth, etc.
  • Responsible for maintaining and increasing activity of assigned high-worth players list.
  • Actively prospect for new players through hosting a series of prospecting events (with a minimum of four [4] per year). These events will produce a minimum of six (6) new players per year that qualify as worthy of being hosted.
  • Maintain a business relationship with assigned players and prospects high-worth players.
  • Observe, track, review and analyze play of assigned high worth players.
  • Work closely with gaming operations to assist with the development of high potential guests.
  • Be thoroughly knowledgeable of the gaming floor, its operation and all other amenities; assist departments with guest service issues.
  • Plan and flawlessly execute special events off property for high worth players designed to keep Grand Casinos top of mind when gaming choices are made by high worth players.
  • Responsible for achieving a 90% contact rate of monthly assignments provided by direct report and manager; including but not limited to targeted low frequency, average daily theoretical guests, new member, birthday/anniversary, event, personal contacts.
  • Schedule player contact time proportional to floor time.
  • Responsible for identifying premium slot and tables games players on the gaming floor and to acquiring and developing them as members of the players’ club.
  • Update guest history for future visits.
  • Manage the player development process of informing and persuading high worth guests to increase visits to properties.
  • Plan, schedule and arrange visits for selected individual guests based on development objectives.
  • Observe, track, review and analyze play of assigned high worth list as well as development and graduation play.
  • Assist with special events on and off property though active participation as defined by player development.
  • Up-sell/promote all special events, concerts, hotel and restaurant venues with guests, though suggestive selling techniques.
  • Responsible for prospecting players through lead lists, research, tracking and follow-up.


  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Associate Fitness Room
  • Associate Dining Room available 24/7
  • Life Insurance
  • Employee Discounts
  • Short and Long Term Disability
  • Paid breaks
  • On site computer lab
Position Requirements


  • Maintain a consistent and regular attendance record.
  • Encourage mutual respect among associates by setting positive examples consistent with company policies.
  • Maintain an attitude and philosophy consistent with the company mission, vision and values.
  • Maintain a professional reputation in the company and community


  • AA degree in Marketing or Business field; or four (4) years’ experience in a hospitality/guest service position; or an equivalent combination of education and experience required; AND
  • One (1) year previous experience as a Casino Host, or minimum of two (2) years commissioned sales experience preferred.


  • Minimum of two (2) years casino gaming or entertainment related experience including one (1) year Supervisory/Management experience in hospitality and two (2) years’ experience working with players’ club and players tracking program required.
  • Effective organizational, time management and teamwork skills required.
  • Ability to utilize computer programs in Microsoft Word, Excel, and Outlook required.


Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Executive Host  
Division Grand Casino Hinckley  
Close Date  

This position is currently not accepting applications.

To search for an open position, please go to


Other Jobs Within Same Category
Casino Host in Hinckley, MN
Posted on: 8/4/2020
[Apply Now]

Other Jobs Within 60 Miles
Network Engineer in Onamia, MN
Posted on: 10/14/2020
[Apply Now]

Venue Ambassador in Hinckley, MN
Posted on: 7/27/2020
[Apply Now]

Beverage Shift Lead in Hinckley, MN
Posted on: 7/27/2020
[Apply Now]

Hotel Guest Service Ambassador in Hinckley, MN
Posted on: 10/26/2020
[Apply Now]

Spa Technician in Hinckley, MN
Posted on: 8/19/2020
[Apply Now]

Follow us

AppOne.comTMáá copyrightę1999-2020 HR Services, Inc.
Click here for technical assistance.